Michael Blanco
Pembroke Pines, FL
954-***-**** *****************@*******.***
Highly accomplished, versatile and respected US Army veteran professional with over 20 years of marine and truck warranty experience. Consistently achieve outstanding results in challenging environments while building and maintaining strong, loyal relations with both clients and colleagues. Marine Warranty certifications include Volvo Penta, Cummins, Onan, John Deere, Yanmar, Kohler, Weterbeke, Mercury Marine, and Northern Lights. Automotive and Truck Warranty certifications include: Ford, Caterpillar, Detroit Diesel, Allison, Cummins and Sterling/Freightliner.
Sun Power Diesel & Marine, Dania Beach, FL December 2017 to November 2024
Warranty Manager
Initialized and centralized the warranty process for large dealership for Volvo Penta, Cummins, Onan, John Deere, Yanmar, Kohler, Westerbeke, Mercury Marine, and Northern Lights.
Managed and supervised several staff members to maximize warranty recovery.
Collected and maintained failed warranty parts for return.
Organized and supervised technician’s training and certifications.
Assisted service department during time of peak activity to serve as service writer and dispatcher.
Maintained technician laptops, ensuring all applicable manufacturer’s applications were current and licensed.
Sunbelt Waste & Equipment, Pompano Beach, FL January 2009 to January 2017
Parts & Warranty Manager
Managed the Parts and Warranty department for a HEIL Refuse Body Dealer.
Direct responsibility over inventory control, parts sales, warranty, and invoicing.
Assisted to restructure an established hydraulic equipment and refuse truck repair facility into an authorized HEIL dealership, and assisted in relocating the business.
Improved underutilized in-house business system by integrating the purchasing process, and creating integrated invoicing.
Atlantic Truck Center, Fort Lauderdale, FL January 2000 to October 2008
Warranty Administrator, Assistant Service Manager
Managed Warranty department and assisted in managing the Service department for a major commercial Ford and Sterling truck sales and service Center.
Warranty Administrator covering all lines including Ford, Sterling, Freightliner, Caterpillar, Detroit Diesel, Allison, BluBird, Thomas, Rockwell, Spicer etc.
Performed IT Support for the Center.
Performed ADP Master Updates.
Ford Blue Oval Master Certified Warranty Administrator, Warranty Certification for Caterpillar, Detroit Diesel, Allison, Cummins, and Sterling/Freightliner.
Military Service
United States Army
Special electronic devices repair
Nuclear, Biological & Chemical Warfare
Unit Supply & Accountability
Army Commendation Medal
Education
Council Rock High School
Diploma