Customer Service Data Entry
Resume:
Hello, I’m Turay R. binkley
San Diego, CA 92114
**************@*****.***
Skills
I have been working customer service for about 15 years now. I have a wide range of skills and I learn very fast .I have worked call centers for 8 of those years. Over these years I have acquired impeccable customer service skills, amazing persuasive and sales skills, swift collectors skills, and amazing multi tasking data entry skills. I have also sharpened my natural ability to relate to others. I am very knowledgeable of CPT coding as I also went to school for medical billing and coding in 2015. I type 60 wpm and at this time I have open availability no time restrictions. At this time am seeking full time employment where I can grow with the company while helping the company flourish.
Experience
Inventory Specialist Target November 2025 - current
Recieve merchandise and sort merchandise
Stock shelves
Backstock merchandise when overflowed
Cashier
Cashier 711 November2022-October 2024
Greet customers
Money and card exchange at register
Upselling at register
Cleaned store as needed
Stocked shelves when getting a truck load also recieved merchandise and signs for it
Counted drawers
C.S.A Generali Travel insurance agent April 2020- October 2022
Received calls from clients regarding their travel insurance
Informed clients how to complete filing their claim also assisted w filing claim
Figured what insurance would be paying, called doctors to confirm what was on claim
October 2019 – January 2020
Ultimate Staffing, San Diego Costco Auto Program Call Center Specialist
Made outbound calls to costco members to make sure they were aware of the program, or help them to sign up
Followed up with members and helped them to complete redeeming their gifts w costco
Called dealers to get them trained on promotion
Noted all accounts
Johnson and Rountree, San Diego - Collector October 2016- February 2017
Made outbound calls to hospitals and doctors office in regards to refund.
Noted every account with an update on the status of refund. That is what we were collecting on behalf of Aetna Insurance and United Health Care.
Explained reasoning why refund was being requested with cpt codes and modifiers.
The Super Dentists, Chula Vista - Insurance Verification Specialist December 2015 - September 2016
Made outbound calls to insurance companies such as Metlife, Blueshield etc. to match up patient hmo plan to The Super Dentists hmo plan. All work was done by hand and paper.
Made outbound calls to patients parents to scheduele and rescheduele appointments on dentrix system.
Time Warner Cable,San Diego - CSR Tier 1 October 2013- October 2015
Inbound calls for billing, tech support and general customer service.
Answered billing questions, adjusted billing
Made sales quota
Heavy data entry
Education
2015
Comrehensive Training System, Medical billing and Coding
High School Diploma 2009
References
Floyd kent brown 619-***-****
Robert Douglas 619-***-****
Virginia Carter 619-***-****
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