Hands-On Access Management

UDHAYA SANGAR G R

Email id : **************@*****.*** Phone : +91-709******* Erode, Tamil Nadu

PROFESSIONAL SUMMARY

Atlassian Tooling Administrator with 3 years of hands-on experience in efficiently managing and optimizing Atlassian products like Jira, Confluence.

SKILLS

Technical and Soft skills – Jira Software, Confluence Administrator, Dynatrace, Linux (Basic), Agile methodologies, Scrum, Kanban, Atlassian Products.

Plugins- Xray, Power scripts, Script Runner, Proforma, Refined, CMJ, Portfolio, Saml SSO, Rich Filters, Draw.io etc.,

PROFESSIONAL EXPERIENCE

Infosys – Jira and Confluence Administrator April 2022 - Present

• Extensive experience with Atlassian tools(Jira, Confluence). Configured and maintained large-scale Jira Software instance with 4000+ users, 300+ Projects, and create 100+ Confluence new spaces.

• Jira Configuration – Issue Schemes, Workflow Schemes, Field Configuration, Screen Schemes, Priority Schemes, Resolution Schemes, Permission Schemes.

• Working on Daily activities User Access Management, Users and Roles, Generic Issues.

• Familiar with other Atlassian Products and collaboration.

• Proactively monitored and optimized servers, Performed regular version upgrades, server specs optimization, and Troubleshooting any issues related to Jira and resolve them in a timely manner.

• Create and maintain Jira Filters and Dashboards.

• Knowledge on Linux Commands.

• Conducted routine health checks and maintenance activities to ensure ongoing system integrity and optimal performance, including inactive projects and spaces archival, custom fields optimization, duplicate schemes removal etc.

• Working on migrating Projects and from One instance to another instance.

• Knowledge on Rest API calls.

• Proficient in Change management and Incident handling using ITSM tool like BMC Remedy.

• Knowledge on Sil Script.

• Installed Xray plugin, Rich filter plugin and worked on Salesforce integration configured to Jira tool.

• Updating trail license plugin with Atlassian product

• Additional Knowledge like Basic MYSQL and Python. CERTIFICATION

AWS Cloud Practitioner

Azure Developer Associate

EDUCATION

Erode Arts and Science College 2017-2020

B.Sc. (Chemistry) 62%

Grace matriculation Higher Secondary School 2016-2017 HSE 81%

Grace Matriculation Higher Secondary School 2014-2015 SSLC 92%

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