Customer Service Representative
Resume:
MUSKAN
CONTACT
******************@*****.***
Oshawa, Ontario
PROFILE SUMMARY
Customer focused professional with a strong record of delivering excellent service and resolving client issues efficiently . Skilled in handling customer inquiries, managing transactions, and maintaining positive relationships. Adaptable, reliable, and focused on providing effective solutions in fast-paced environments. Committed to enhancing customers satisfaction and contributing to team success. EDUCATION
DURHAM COLLEGE ( 2022-2024)
Business Finance
SKILLS
● Effective Communication
● Customer Service and Client interaction
● Teamwork and Collaboration
● Time Management
● Adaptability
● Organizational Skills
● Project Management
● Microsoft Office
● Tally Software
WORK EXPERIENCE (September 2023 - Present)
McDonalds Quick Serve Restaurant
Frontline service representative
● Delivered a personalized and exceptional experience to customers by accurately taking orders, managing payments, and ensuring timely preparation and delivery of orders.
● Guided customers on menu options,upselling additional items to enhance their satisfaction and meet individual preferences.
● Assisted customers with self-services kiosks and delivery apps, making technology accessible to less tech-savvy individuals. Apex Financial & Marketing Services (2021-2022)
Account Executive
● Analyzed clients financial requirements, gathered essential documentation, and developed tailored solutions to meet their financial objectives .
● Ensured legal compliance by managing and fulfilling regulatory obligations on behalf of clients, adhering to financial regulations and industry standards.
● Utilized Tally software to maintain accurate and up to date client accounts,ensuring consistent financial record-keeping. AVAILABILITY
Full Time
Contact this candidate