Customer Service Rep
Resume:
ADELIA LIONEL
SALES/CUSTOMER SERVICE REP
Belle Vue, Vieux Fort, Saint Lucia
******************@*****.***
Career Objective
• To obtain a position as a Customer Service Representative or Sales Representative, leveraging my skills and knowledge to contribute to the success of your esteemed organization. I am committed to excelling in my role and aspire to advance into higher administrative positions as I gain experience.
Experience
SALES REPRESENTATIVE • OCT 2024 - AUG 2025
Great Health Works (Virtual Works)
• Sold supplements including OmegaXL, TumericXL and Vitamins.
• Handled inbound calls from customers interested in purchasing products and assisted with orders by collecting customer’s personal information. COLOMBIAN EMERALDS INT POINTE SERAPHINE • JAN 2025 - FEB 2025 (seasonal)
• Conducted complete daily inventory of store-wide jewelry.
• Assisted walk-in customers in selecting jewelry suited to their preferences. Finalized sales by collecting customer travel and visit information, as well as receipts. CUSTOMER SERVICE REP • APRIL 2022- SEPT 2024
Itel Vieux Fort
• Reviewing client’s personal data such as name, email address, phone number & sensitive information.
• Interview clients, take calls and provide customer service while obtaining information on their loans. Provided consumer with financial services when having trouble in paying off their loan. CUSTOMER SERVICE REP • SEPT 2021 - APRIL 2022
Km2 Solutions Castries, Babonneau
• Assisted customers in booking vacation rentals. Offered refunds by liaising with the property owners. Helped to cross sell to increase sales.
SALES MANAGER/ ADMINISTRATIVE ASST • AUG 2019 – JULY 2021 Goodies Variety / Rocky Vieux Fort
• Reviewed and verified data in balance sheets.
• Interacted with customers, offering assistance and responding to queries about products and purchases.
• Provided recommendations according to the customer needs or preferences. Upsell clients. Skills
• Critical Thinking
• Effective Communication, Teamwork and Collaboration
• Technical Administrative
• CRM Proficiency
Education
BELLE VUE COMBINED SCHOOL • Sept 2007 - July 2014
BEANEFIELD COMPREHENSIVE SECONDARY SCHOOL • Sept 2014 - June 2019 Vieux Fort, Saint Lucia
Studied 7 subjects at CXC level including Mathematics, English, Social Studies, Food and Nutrition, Chemistry, Physics and Biology
EF SET ENGLISH CERTIFICATION
file C:/Users/alionel/Downloads/EF%20SET%20Certificate.pdf
Contact this candidate