Customer Service Moreno Valley

Brianna

***********@*****.*** • 951-***-****)•

Moreno Valley, CA 92553

Summary About Me

I’m friendly and motivated with experience as a receptionist and strong background in sales and customer service. I am skilled in multitasking, organization, and problem-solving with a positive, team-oriented attitude. Proficient in computer software, communication, and time management. Recognized for academic excellence and dedicated to providing quality service in fast-paced environments.

Skills

● Customer Service Excellence

● Sales Knowledge & Upselling Techniques

● Time Management & Positive Attitude

● Computer Software Proficiency

● Problem Solving & Critical Thinking

● Team Collaboration & Communication

● Multitasking in High-Volume Settings

Work Experience

Bank Teller

Cathay Bank — Rancho Cucamonga, CA — April 5th 2024- Present Detail-oriented and customer-focused Bank Teller with experience in providing top-notch financial services in high-volume banking environments. Skilled in handling cash transactions, resolving customer inquiries, and promoting banking products with accuracy and efficiency. Known for delivering exceptional customer service while maintaining confidentiality and upholding banking regulations. Volunteer Receptionist

Riverside University Health System – Moreno Valley,CA — August 5th 2023- March 7th 2023 Focus on transferable skills like communication, organization, teamwork, leadership, Welcomed and checked in patients, ensuring accurate information and smooth intake process Answered multi-line phones, directed calls, and scheduled appointments Maintained confidentiality and followed HIPAA guidelines Assisted staff with filing, data entry, and coordinating patient flow. Education

(Audeo Charter School)- Moreno Valley, CA

High School Dimpola - ( 2024 ) Honor Student With Recognized for academic performance and leadership qualities.

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