Administrative Assistant Customer Service
Resume:
Cecily Woodgeard
Lancaster, OH *****
***********@*****.***
Work Experience
Administrative Assistant
GLOBAL MINISTRY CENTER-Circleville, OH
June 2025 to Present
• Acted as a liaison between executives and internal/external stakeholders to facilitate effective communication flow
• Managed and updated company databases, ensuring accuracy and completeness of information
• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
• Kept up with the class rotation of ministry classes offered by registering students for classes, sending emails with class information and updates, and sending invoices and certificates Conference Services Team Member
Ohio Christian University-Circleville, OH
August 2024 to Present
• Help set up/tear down and help run events at Ohio Christian throughout the school year and summer
• Work with the events coordinator to strategize the best and most efficient way to run the event
• Communicate and fulfill any needs requested by the party seeking to host an event Server
JBs Downtown Grill-Lancaster, OH
May 2021 to May 2025
• Demonstrated exceptional multitasking skills during peak hours, accurately managing up to 6 tables at once
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Worship Leader
Ohio Christian University-Circleville, OH
May 2024 to December 2024
• Coordinate with the church/camp to discuss order of service, equipment, request's, etc. followed by picking a set-list that will provide the church/camp the best experience that both is familiar but also challenges their worship ear to hear and experience something a little different than what they are used to.
• Prepare for and run rehearsals efficiently and effectively in order to be best prepared to minister to the group traveled to
• Communicate with the staff supervisor of the group weekly to maintain accountability as well as discuss any and all problem areas as well as progress
• Work with and lead a group of fellow students in songs for future events while providing a space they feel comfortable sharing their thoughts and ideas while still maintaining professionalism
• Be a role model of spiritual excellence that encourages fellow members to trust and grow in their relationship with God as well as with their leader Receptionist
Ohio Christian University-Circleville, OH
August 2022 to August 2024
• Answered the phone for the IT helpdesk and responded and solved the issue in a timely and effective manner
• Responded and solved tickets sent to me by my supervisor Worship Leader
Ohio Christian University-Circleville, OH
August 2023 to May 2024
• Prepare and put together a band once every other week for a student lead service called Awaken for the 2023-24 school year.
• Prayerfully create set-lists that support and enhance the message given.
• Communicate with the leaders of Awaken the vision for the service and ways to accomplish it. Worship Leader
Riverside Church-Riverside, OH
September 2023 to February 2024
• Coordinate with the band and pastor to best effectively lead worship for the congregation at Riverside church.
• Be a role model and friend to the members of Riverside to provide guidance, community, and growth Worship Team Member
Next Step Ministries-Kansas City, MO
May 2023 to August 2023
• Help lead worship for an entire summer with week to week mission trips
• Work effectively as a team with other interns to run the mission trips from scheduling to meal planning to service planning
• Interact and engage with the students and lead them spiritually Education
Undergraduate in Worship Leadership
Ohio Christian University-Circleville, OH
August 2022 to December 2024
Skills
• Strategic Planning
• Leadership
• Communication skills
• Team Management
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