Customer Service
Resume:
Marietta E. Rudd
Bay Point, Ca.
*************@*****.***
SUMMARY
● Medical Biller and Coder with proficient knowledge of CPT, ICD-9, HCPCS, and all required coding guidelines
● Hard-working individual who codes accurately, ethically, as well as thoroughly
● Focused self-motivated, and determined to bring the facility increased profitability EDUCATION
Carrington College Medical Billing & Coding Pleasant Hill, CA. 2014 SKILLS
● Knowledge of and Application of CPT Codes ● NCCI Edits / OIG / RAC
● Knowledge and Application of ICD-9 ● Modifier CPT & HCPCS
● HCPCS Coding System ● Microsoft Office Suite 97’ thru 12’
● Medisoft Software ● Data Entry and typing of 35 wpm
● Knowledge of CPT coding ● Electronic Health Records
● Insurance Processing ● Workers Compensation Claims
● Managed Care ● Oral Anatomy & Terminology
● Billing & Collections ● Medicare & Medicaid
PROFESSIONAL
Five little monkeys August 2023 - August 2024
Manger
● Deposits
● Team tasks
● Cashier
● Customer service
● Team building
● Inventory
● Stocking/ merchandising
● Schedules
Diablo Behavioral Health Care Medical Billing Danville, CA 2014-2015
(Externship)
● Applied CPT and ICD-9 codes accurately ● Assigned Procedure categories and Modifiers
● Coding Guidelines ● Company Policies and Procedures
● Reviewed Denied claims ● Posting Payments
● Accounts Receivable ● Multi-line Phones
● Patient Encounters ● Reviewed all Official Data Quality Standards Sam's Club Marketing Team Lead Concord,
Ca
2016-2023
● Excellent customer service
● Stocking
● Supervise other associates
● Plan events
● Store donations
● Marketing
Sprouts Market Dublin, CA 2012-2013
● Excellent Customer Service
● Answering Phones
● Stocking Shelves
Homemaker Concord, CA 2004-2014
Long’s Drug Store Pharmacy Ancillary Lafayette, CA 2001-2003
● Properly Bill Insurance
● Employee Evaluations
● Maintained Client Relations
● Assisted the Pharmacist as needed
Affiliations
AAPC - American Association Professional Coders
Hobbies and Interests
I enjoy reading. My favorite book is The Notebook. I also enjoy astrology, hiking, camping, biking, puzzles of different sorts and games.
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