Business Development Project Management
Resume:
Denise A. Currie-Lowe
*************@*****.***
Passionate and experienced professional providing chaplaincy, bereavement and ecumenical support to a culturally diverse range of clients. Serve as Lead and Staff Chaplain of Hospice Inpatient Units and Hospital-wide pastoral care. Attend interdisciplinary team meetings. Assess and formulate spiritual plan of care addressing spiritual needs of patient and care. Compassionate leader with talent for providing direction in spiritual and religious life matters. Strong collaboration skills with the ability to communicate with multiple levels of organizations, staff members, families, students, and outside agencies. Capacity to manage small and large-scale projects and integrate community resources into planning sessions.
Areas of Expertise:
Spiritual Mentoring & Coaching
Staff Training & Leadership
Collaborative Team Building
Caseload Planning & Support
Business Development & Sales
Project Management
Community Resources & Outreach
Budget & Administrative Oversight
Complex Problem Resolution
Individual and Group Grief Counselling
GriefShare Facilitator and Organizer
Chaplain Supervision/Class Setup
Inpatient Hospice Unit Chaplain Care
Professional Experience
Affinity/Bridgeway Hospice - Lead Chaplain at Emory University Hospital - Hospice Inpatient Units 2019-present
Vitas Hospice and Palliative Healthcare - Chaplain-Atlanta, Georgia 2012 to 2019
Piedmont Eastside Medical Center − PRN Chaplain, Snellville, Georgia 2008 to 2023
New Bethel AME Church Ordained Elder - 2008 to Present
Key Four, Citibank - Telecommunications Tech Support, Trainer, Telecommunications Manager
CHAPLAIN/CLERGY
Manage the scheduling of interfaith support activities for patients and families in inpatient facilities, nursing homes, and hospitals; officiate worship services, sacraments, and special services. Provide valuable resources and aid to families in determining financial assistance and counseling eligibility. Attend daily rounding of patients in a unit for clarification of medical plan of care. Establish a spiritual plan of care to provide an appropriate spiritual plan of care for pt/family.
Educate families and patients in hospice and palliative care. Conduct non-clinical educational workshops and support groups for staff, patients and family members. Assist clients in addressing grief and loss based on individual needs. Develop and integrate a plan of care addressing end-of-life care and bereavement. Coordinate and Facilitate GriefShare Support Groups Virtually.
BLACKBOX TELECOMMUNICATIONS (KEY FOUR), Atlanta, GA: 1991-1993
A top-notch sales representative for large-scale telecommunications corporation sales, in-house training and installation program of stand alone telephone office systems.
CITIBANK, N.A. New York, NY, Atlanta, GA: 1981-1991-
Telecommunications Manager for large-scale credit corporation. Established 100% training schedule for staff in telephone operations. Met Monthly telecommunications installation of new equipment. Wrote telecommunication training manuals. Facilitated employee training classes for policies, procedures and new equipment. Increased employee customer contact rates to 100 % over 3-month period.
SALES REPRESENTATIVE (KEY FOUR); TELECOMMUNICATIONS MANAGER (CITIBANK, N.A.)
Analyzed and reported nationwide collection and credit portfolio performance for major accounts. Assessed and validated client requirements for pre and post telephone system installation and facilitated installation and programming with technical staff. Interviewed, hired, and trained new staff on all company procedures.
Key Accomplishments: Delivered written proposal and cold call processes that increased sales of dedicated phone systems by 95%. Recognized for customer service milestones of excellence by 100% achievement of credit collections. Established streamlined processes for support of technicians that resulted in better quality and faster installation services. Developed user workstation quick reference guides, updated course curriculum in accordance with technological changes, and implemented new training procedures for clients and staff.
Education
Clinical Pastoral Education (CPE Supervisory Education Fellow), 2021-2023. Candidate for CPE Supervisor: Expected March, 2026. GRADUATE ACADEMY of Counseling and Supervision/Spiritual Care Association/Capstone University
Doctor of Ministry in Pastoral Care & Counseling, 201 UNITED THEOLOGICAL SEMINARY Dayton, Ohio
Master of Divinity in Pastoral Care & Counseling, 2008 MCAFEE SCHOOL OF THEOLOGY/MERCER UNIVERSITY ATLANTA, GEORGIA
Bachelor of Arts in Business and Economics, 1981 COLLEGE OF MOUNT ST. VINCENT RIVERDALE, NEW YORK
Certificate in Computer Technology, NYU School of Professional Studies, New York
Certifications/Endorsements
Board Certification in Chaplaincy Eligible
Ecclesiastical Endorsement for Chaplaincy
Certified Trainer
CPR Certified in Adult, Child, Infant & AED
Georgia Notary Public
Ordained Itinerant Elder in the AME Church
Associations
McAfee School of Theology - Alumni Board Member 2021-2024
National Association of Notaries
Spiritual Care Association and Center for Spiritual Care & Pastoral Formation.
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