Customer Service Phlebotomy Technician

Skilar Benjamin

Irmo, SC ***** 803-***-**** **********@*****.***

Willing to relocate

Professional Summary

Certified Phlebotomy Technician with hands-on training in venipuncture, specimen collection, and patient interaction. Eager, dedicated, and motivated with professional experience in customer service, retail and leadership roles. I am skilled in shift management, client engagement, venipuncture, transferring specimens, and multi-tasking in fast paced environments. Certified Phlebotomy Technician (American Medical Certification Association). Seeking to apply problem solving and interpersonal skills to contribute success within a workplace.

Work Experience

Crew Chief

IHop – Irmo, SC July 2023 – Present

· Lead daily operations by supervising team members, resolving shift challenges, and assigning tasks.

· Delivering an excellent experience with wonderful customer service while ensuring food safety and handling procedures.

· Management of cash, along with order accuracy, and staff coordination to maintain smooth operations.

Sales Associate / Prestige Beauty Advisor

Ulta Beauty – Irmo, SC April 2023 – July 2023

· Advised customers on beauty products, shade matching, and personalized recommendations.

· Handled transactions with accuracy while promoting brand loyalty and repeat business.

· Building relationships with clients based on knowledge of product.

Host

Olive Garden – Irmo, SC June 2022 – January 2023

· Greeted and seated guests while managing wait times and reservations

· Supported restaurant flow by working well with servers and bussers

· Ensured a positive first impression by providing friendly and professional customer interactions

Education

Dutch Fork High School – Irmo, SC

High School Diploma, May 2023

Certifications

Certified Phlebotomy Technician (valid through July 2027)

American Medical Certification Association

Skills

· Leadership & Shift management

· Customer Service & Client Relations

· Food & safety handling

· Cash Management

· Retail sales & Product Knowledge

· Venipuncture

· Patient Care

· HIPAA Compliance

· Time Management & Multitasking

· Specimen Collection

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