Data Entry Patient Care

Jenifer K. McCoy

Email: ********@*****.***

Employment

UNEMPLOYED February 15,2023 to Present

ShiftKey LLC March 19,2023 –April 30, 2023

Certified Nursing Assistant (PRN) Various Staffing Projects dealing with patient care and documentation (Contract/PRN)

Care National LLC November 16, 2021 - March 2022

Remote Medical Heidis Abstracter (Anthem)Abstract Medical Data from Electronic files over to a New Software System for various

Providers/ Physicians.

Alluvion Staffing May 19, 2021- August 20/2021

Remote Clinical Abstracter

Abstract Medical Data from Electronic files over to a New Software System for various

Providers/ Physicians.

Valor VIP-MCI December 4, 2020- April 15, 2021

Remote-Contact Tracer-COVID 19/ Covid Vaccinations

Interviewed cases to establish the case history. Recorded and establishes the

description and timeline of the onset of symptoms. Interview case to determine all

possible exposed individuals. Obtain contact information and Demographics. Advised

information and recommendations regarding isolation and quarantine parameters,

services available to case, and monitor case for ongoing needs and disease clearance.

Electronic File, Data entry with computer software programs, Outbound calls. Contact

tracing duties related to quarantine and monitoring of contacts.

Schedule Appointments for the Covid 19 Vaccines

Apple One – Jacksonville, FL June 16, 2016- March 17, 2020

Contractor –SA IV

Contractor with Large Prominent Insurance Company: Utilization Management: Pre-

Service

Triaged and Attached Electronic Faxes (Federal Employment Program, Medicare and

Commercial Insurances for Medical Review by the Medical Directors), Created New

Requests in the Jiva System for Pre-Authorization & Pre-Determinations. Worked closely

with the Medical Team (RN, LPN), Outbound calls to Providers requesting documentation

for Authorizations, ICD 10 Coding, HCPC, Various Healthcare Computer Programs:

Outlook, FEP-Direct, Converges, JIVA, Siebel, NPPS, Data Entry, Digital Faxes, Telephone,

Fax: Scans, Assist with Analytics when needed.

*Amidon Nurse Staffing - Jacksonville, FL February 2016- February 2023

Certified Nursing Assistant-PRN, Various Staffing Projects dealing with patient care and documentation (Contract/PRN)

Citra Health Solutions (Previously Rise Health) February 2013 - Jan 2015

Patient Coordinator

Scheduled EST, EPL, New Patient Appointments for Physicians, Call Center Environment,

Updated and entered customer information and demographics into software, Pulled

daily reports and census, Problem Solving, Customer Service, Prescription Refills,

Interacted with multiple software applications, Multiple EMR and Scheduling systems,

All Scripts, Misys Tiger, Intergy, Engaged in Health Data Analytics, Objection was to help

lower the cost of Medicare by connecting patients with their Primary Care Physicians to

avoid repetitive hospitalizations. I have worked closely with the Implementation

Managers with many new software products.

• I’ve developed a process and procedure for the Transitional Care Management Program,

which linked patients to the PCP’s after hospital discharge. Engaged closely with the

Implementation Department, exhibited leadership throughout the program for

improving techniques.

Families of Slain Children Inc. (FOSCI) April 2012 - PRN

Volunteer

• Volunteer Worker, Participation in organizing and setting up events, interacting with the

general public supplying them with free food and clothes, Assist Organization with office

support, (FOSCI is a Non-profit organization) * fosci.org

Rise Health Inc. – Jacksonville, FL May 2011 - March 2012 Nov 2012- Dec 2012

Patient Coordinator

• Scheduled EST, EPL, New Appointments for Physicians, Electronic Records, Call Center

Environment, RX Refills, Interacted with multiple software applications, All Scripts.

Medi Home Health – Jacksonville, FL October 2006 - March 2009

Administrator’s Assistant

• Coordinated and Scheduled Home Health visits with RN’s LPN’s, PT, OT’s, HHA

• Tracked & Logged MD’s Orders, Data Entry, Payroll, Posting Notes & Locked Batches

• Organized Medical Records and kept it in Compliance with Medicare Rules and

Regulations reflecting Physician’s orders.

• Analyzed medical information, Assigned Case mix ICD-9 codes to new SOC’s.

• Logged and rescheduled PT/INR’s and Lab results (faxed results to Physicians)

• Communicated with Marketers (PCC’s) and field staff when patients were hospitalized.

• Kept track of End of Orders, Agency Discharges, Resume of Cares, Transfers, SOC, and

Recertification

• Completed and Coded Authorization Forms for Managed Care patients

• Retrieved and Disburse electronically scanned referrals.

Education

Florida State College at Jacksonville

Bachelor’s Degree- Business Management & Supervision January 2015- Pending

• Coursework: Delivering Healthcare In America, Management Theory and Practices,

Business Writing and Communications Introduction to Management Information

Systems, Organizational Behavior, Management Accounting I & II, Elementary

Statistics, Marketing Managers, Customer Relations for Management, Select Topics

Management, Principle Management, Human Resource Management, Accounting for

Managers (Completed)

• Leadership/Group Dynamics (Pending), Operation Decision Making (Pending)

Florida State College at Jacksonville - Jacksonville, FL June 2009 -May 2014

• Associates in Arts Degree- General Education

RN Nursing Science (Course Work): Pre-Requisites Completed

• Coursework: English, College Math, Human Growth Development, Psychology I & II,

Micro-Biology, Chemistry, Anatomy & Physiology I & II, Fundamentals of Public

Speaking, Humanities I & II, Sociology, Human Nutrition, Medical Terminology, Human

Relations in Business and Industries, US History to Present, Micro Applications BS/EC,

State & Local Government, Writing about Fiction and Non-Fiction, College Algebra

HCS-D Homecare ICD-9 Coding Specialist of Diagnosis with the Board of Advanced Medical

Coding

• ICD-9 Coding to the highest specificity including utilizing V-codes and Case-mixed codes.

Memorial Hospital /FSCJ - Jacksonville, FL 2014

• Medical Terminology

Skills

• ICD-9 Medical Coding • Quality Assurance • Verified DDE/Medicare Numbers

• Type 40-50 CWPM • Case Managing/Transitional Care • Critical Thinking Skills

• Sequencing Case Mix Codes • Ability to make decisions, Creative for Streamlining.

• Various EMR Medical Computer Software (Allscripts, Citrix, Intergy EHR, HCA

Portals, E-Clinical, Mysis Tiger, Availity, Emdion)

• Filing, Scanning Documents • Time Management and Prioritizing of Projects

• Scheduling Coordinator (Medicare, Tricare, Managed Care)

• Insurance Authorizations

• Post Notes & Closed Billing Batches (MCR, Managed) Scrub Claim Rejections/EOB

• Typed Plan of Cares / 485’s

• Entered Info into Haven (Payment system for Medicare)

• Knowledge of Retrieving Diagnosis

• Data Entry

• Microsoft Word, PowerPoint, Excel, Outlook

• Auditing Medical Charts

• HIPPA Compliance/ Oasis Submission

• Knowledge of Recertification

• Verbal /Written Communication

• Transcribe MD Orders

• Resume Of Cares, Discharges & Transfers, 60 Day Recertification, Hospital Holds

• Administer CPR

• Venipuncture, Urinalysis, ACCU-Checks

• Blood Pressure Readings, Temperature, Pulse, Respirations

• Medical Records

• Office Procedures

• Prompt, Detailed Oriented, Organization Skills, Versatility

• Customer Service

• Documentation

Contact this candidate