Implementation Consultant Business Analyst

Veronica Taylor, LSSGB

PH:404-***-**** Email: **********@*****.***

SUMMARY

A resourceful and dedicated professional providing over a decade of IT knowledge, leadership and framework in Human Capital Management. Demonstrated ability to facilitate design sessions, full life cycle implementations, education and technical/functional requirements. Inspires trust and integrity with internal/external clients.

Technical Expertise

SAP HANA4

Vantage HCM

E2E

ONENOTE

SHAREPOINT

MICROSOFT DYNAMICS 365

SALESFORCE

API’S

PAYCHEX

SIEBEL

WORKFORCE NOW

DYNAMICS 365

ORACLE

HP QUALITY CENTER

AGILE/WATERFALL

SQL

FILEZILLA

SLACK

JIRA

PROFESSIONAL EXPERIENCE

Implementation Consultant/PM, Anthology – Boca Raton, FL. 09/2022 – 06/2025

REMOTE

Participate in the full scope of implementations: analyzing the customer’s business processes, configuring the HCM to meet clients’ needs, conduct end-user training, leading user acceptance testing, validating of migrated data, troubleshoot issues and interpret complex regulatory & system issues to Solution Architects & Delivery owners.

Manage information from HR databases and provide expertise to Subject Matter Experts

Collaborate with management to employ change management process concepts and techniques that support HCM process development.

Provide interpretations on complex HCM policies and updates to the system configurations.

Establish precedents in application of problem-solving techniques to enhance existing business processes for clients.

Partner with other Anthology teams to strategically plan integration needs for Client’s HCM solution.

Provide Azure DevOps Work Cycles for testing on all implementations with clients as well as loading test cases and training of DevOps.

Develop Functional Design Documents when custom fields are required by the client.

Engage in continuous learning for product release readiness, including participating in internal User Acceptance Testing.

Travel to client sites for kick-off workshops, testing and go-live activities.

Sr. Implementation Consultant/PM, AGM Tech Solutions – Atlanta, GA. 02/2022 – 05/2022

ADP Consultant – REMOTE

Oversaw, coordinated, and managed all aspects of the client implementation with multiple parties in the Benefits/Payroll domain.

Communicated and managed internal and external implementation requirements and expectations.

Served as a single point of client contact during the implementation of Marketplace API’s integration from Workforce Now to PlanSource.

Assured client satisfaction & managed client escalations.

Assisted in the review of client processes and the development of new workflow plans.

Managed client relationship during the implementation process.

Communicated progress updated weekly or as agreed upon with client.

Ensured implementation milestones are met on time.

Coordinated the integration agreement process.

Coordinated data conversion, interface, and other timelines and expectations.

Monitored MuleSoft errors and ran integrations daily.

Facilitated weekly client meetings and status updates

Implementation Business Analyst ll, LifeWorks - Atlanta, GA 2021 – 2022

Lead special projects and provides stakeholder communication

Collected and synthesized requirements for the implementation of an Workday integrated solution

Documents business and operational solutions for workflow automation and implementation

Analyzed pension plan processes

Created reporting in management systems (e.g. payroll system, pension plan calculations, financial transactions, document management, telephony)

Lead the creation and review of new solutions with solution architects, functional leads and the development team

Established the scope and criteria for testing

Provided support to quality assurance team during execution

Setup business processes and role based security

Participated in the creation or redesign of reporting and communications

Implementation Consultant ll, ADP - Atlanta, GA 2015 – 2019

Implemented ADP Vantage, Vantage 3 phase methodology

Consulted with clients to deliver a comprehensive ADP solution

Analyzed legacy systems, interface requirements and business processes

Partnered with clients to learn their business objectives and goals

Provided feedback to sales, customer service and client project team on scope, priorities, timelines, and issue resolution

ERP Application Trainer/ Instructor

Delivered data validation, ETL by creating & editing SQL queries to validate client data prior to configuration and mapping

Configured and tested Payroll, Time, Benefits and legacy Human Capital systems

Contractor, - Atlanta, GA 2014 – 2015

IT Business Analyst

State of Tennessee (Consultant) – Nashville, TN

Managed and designed Project Mapping for System Integration, and managing 6-10 resources per project implementation

Defined solution business requirements for Microsoft Dynamics CRM and facilitated JAD meetings

Designed Reports for Developmental Disabilities Divisions located throughout the Middle Tennessee region

Performed analysis of current CRM system implemented to understand the remaining needs for the new implementation of Microsoft Dynamics

Tested customizations based on functional transactional data processes

Created and tracked Defect and Gap Documentation

Created Testing Tracker via Excel using Sql

Implemented various enhancements to medical codes used by DDD and provided Live Demos of Microsoft Dynamics CRM

Contractor, - Atlanta, GA 2014 – 2014

IT Business Analyst

Coke Refreshments (Consultant) - Atlanta, GA

Data Enablement team member for the SAP Customer implementation project for multiple Coke bottlers using an Agile methodology

Analyzed customer data to ensure all data standards and values were adhered to for ETL processing into various environments

Defined system requirements, user stories and facilitation of JAD sessions

Prepared data load files for Order to Cash, Finance and LEO data elements

Performed SAP4 Hana configuration for the financial system, data manipulation, analysis, mapping and weekly report generation as well as attended weekly review sessions with the CCR business stakeholders for updates and reviews of data standards & codes and values

Contractor, - Atlanta, GA 2012 – 2013

IT Release Manager

Equifax (Consultant) - Atlanta, GA

Software analysis for implementation of business requirements and technical functionalities for Siebel enhancement releases for Sales Operations, Marketing and Sales Reporting teams

Supported end users on all release issues and provided role assignments to new & existing users

Project lead for QA testing and Siebel Power Users for quarterly system enhancement releases

Maintained and updated Micro-strategy system and developed OBIEE dashboards

Preformed pre & post release testing (regression & UAT)

Developed user interface documentation pre & post release, developed and implemented SharePoint migration process to move from 2009 to 2010

Contractor, - Atlanta, GA 2011 – 2012

SAP HRIS Specialist

Carestream Dental (Consultant) - Atlanta, GA

Successfully lead process improvement of Ceridian Payroll, Benefits, Master Data & change management for SAP R/3 implementation

Project lead for SAP HCM integration providing mentoring & training for 2 HR generalists

Provided SAP OM/PA end user training and customized associated documentation

Provided ADP Enterprise (PeopleSoft) reports

Managed and led process data mapping sessions for the implementation of SuccessFactors Compensation module

Executed test scripts and data sheets for Assembly testing and configuration

Applied change management practices and methodologies to facilitate the execution of organization plans and initiatives

Contractor, - Atlanta, GA 2010 – 2011

Human Capital Management Administrator

The Coca-Cola Company (Consultant) - Atlanta, GA

Analyzed and configured PA & OM transactions in SAP R/3

Project Coordinator for Global HR transformation of HCM module

Developed standard operating procedures & technical documentation for HCM, created user guides & job aids for Global HR end users

Developed new objectives to enhance the organization of the HR SharePoint site

EDUCATION

Computer Science

Indiana Vocational Technical College – Indianapolis, IN

CERTIFICATIONS/LICENSES

Lean Six Sigma Green Belt

Emory University

PMP Functionalities Training

Kennesaw State

Medical Coding/Billing

Chattahoochee Technical College

SKILLS

Data Analytics, Business Requirements Documentation, Technical Design Documentation, Waterfall & Agile Methodologies

Role Summary (Lead Specialist, Lead BA, Functional Consultant, Implementation Consultant II)

LINKS

https://www.linkedin.com/in/veronica-taylor-lss-green-belt-15559b9/

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