Customer Service Representative
Resume:
Tamera Barnick
New Orleans, LA 70119
*************@*****.***,
Objective
Seeking employment in customer service.
Work Experience
Customer Service
Planet Fitness – New Orleans, LA
May 2024 to Present
Open the gym in the morning. Cleans and maintains all areas of the facility. Works with members signing up, signing in, and encouraging them on their fitness journey.
Customer Service
Orange Theory – New Orleans, LA
Feb 2024 to May 2024
Check in clients. Call leads for new membership. Clean the facility, to include restrooms. Give work out advice as needed/requested.
Customer Service Representative
Shop HQ – Bowling Green, KY
Dec 2023 to Feb 2024
Worked for Shop HQ remotely at my home. Responsibilities included taking orders from various customers, creating and editing customer profiles, and providing excellent customer service.
Customer Service Representative
Onin Staffing – Bowling Green, KY
Jun 2021 to Nov 2021
Worked for Shop HQ remotely at my home. Responsibilities included taking orders from various customers, creating and editing customer profiles, and providing excellent customer service and VIP experiences. Routinely had high stats for performance and VIP sales.
Admin Assistant (OA)
US Army Corps of Engineers – Pena Blanca, NM
Jan 2019 to May 2019
Ensure timely and accurate entry of time and attendance for all personnel at the Cochiti Lake Project. Initiated travel requests and inputted travel vouchers for Project personnel. Processed Purchase Request and Commitment forms. Maintained records in accordance with Army regulations. Interacted with the public in reference to recreation at the Project.
Answered phones and directed to appropriate personnel or office. Created and edited correspondence to the public and Project personnel.
Education Assistant
Rio Rancho School District – Rio Rancho, NM
Feb 2018 to June 2018
Supervise and direct a special needs student in his daily academic activities. Assume responsibility at the start of the day by picking the student up at the office, accompany him to classes, and wait for his parent to pick him up at the end of the school day. On days without students, assist with teacher preparation in various classrooms as needed.
Youth Assistant
Two Rivers Youth Center – Joint Base Elmendorf Richardson, AK
Oct 2017 to Dec 2017
Assisted in afterschool programs established by management as part of the day to day operations of the facility. Assisted with recreational activities for youth events sponsored by the Joint Base Elmendorf Richardson. Ensured only authorized personnel were permitted access to the facility during restricted hours. Enforce rules and guidelines of conduct among the students that attended the facility.
Park Ranger
Denali National Park – Denali National Park, AK
May 2016 to September 2016
Developed interpretive programs for presentation at the main visitor center, Riley Creek Campground and Teklanika Campground. The presentation itself lasted 30 minutes, while the visitor interaction before often took as long. The question and answer period afterwards lasted as long as needed, based on visitor feedback. Primarily, my presentations focused on bear awareness, specific information about the grizzly bear (Ursus Arctos) and general woodland and wildlife safety.
Performed roving patrols through campgrounds to ensure visitor compliance with park regulations and policies. Duties also included looking for public hazards such as wildlife, fire or other unsafe conditions. Interacted with park visitors, ensuring they understood the unique environmental conditions they would be facing in the Alaskan interior.
Controlled access into the park at the Savage River check station. In addition, give a brief presentation to all bussed visitors before they crossed into the interior of the park. Prepared all visitors for the total communication blackout they would be experiencing while enjoying the park.
Familiar with the use of radios as they were the only means of communication available within the park. Logged access into and out of the park on official government records. Elevated problems to the proper authority as needed or prescribed by law.
Housekeeping
Tonglen Lake – McKinley Village, AK
May 2015 to September 2015
As part of the housekeeping team, I was responsible for the cleanliness of presentation of 10 cabins and the café. Routine grounds maintenance, including cutting the lawn, moving rocks and brush from pathways and recreational areas, filling potholes and trim hedges, also fell under my responsibility. In addition to routine duties, I was involved with the set up and tear down of tables and chairs for special events.
Routinely interacted with visitors, informing them of things to do while in Alaska. Warned people about wildlife and the dangers of the unusually long days, and the volatile Alaska weather systems.
Environmental Services
Planet Fitness – Cookeville, TN
April 2014 to December 2014
I was responsible for the cleanliness of a 21,000 square foot exercise facility. While cleaning, I was able to assist club members with questions about the equipment and general customer relations.
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