WILLIAM COOK
**** ******* **. ******, ** *****
MOBILE 469-***-****
**********@*******.***
OBJECTIVE
Seeking a warehouse or office clerk position to utilize my strong work ethic, organizational skills, and experience with warehouse equipment to ensure accurate and timely order processing. Dedicated and reliable Office Clerk with experience in data entry, record management, and customer service, seeking a position where I can leverage my skills to support a dynamic team.
EXPERIENCE
01/2024 to 01/2025 Express Employment Agency Dallas, Texas
Warehouse Associate -Dry Wine
Responsible for receiving, processing, and storing inventory, picking, and packing orders, and ensuring efficient and safe warehouse operations, while adhering to company policies and safety protocols.
Operate warehouse equipment, such as pallet jacks and conveyor belts safely and efficiently.
Assist with other warehouse tasks as needed, participating in training and development programs, maintain a positive and professional attitude and work efficiently as a part of a team.
Sorting and placing materials or items onto racks and shelves and Performing warehouse inventory controls via scanner and through a computer.
Collecting items throughout the warehouse preparing and completing orders for delivery or pick up according to a schedule.
05/2020 to 05/2024 Xander Staffing Dallas, Texas
Warehouse Associate-AutoZone distribution center
Operated pallet jacks, and other warehouse equipment safely and efficiently.
Loaded and unloaded trucks, ensuring accurate and timely shipments.
Received, verified, and processed incoming shipments.
Picked, packed, and shipped orders accurately and efficiently.
Prepared and labeled packages for shipping.
Verified order accuracy and resolved discrepancies.
Maintained a clean and organized warehouse environment, adhering to safety protocols.
Collaborated with team members to ensure efficient warehouse operations.
Resolved discrepancies and ensured accurate order fulfillment.
Improved warehouse efficiency.
10/2019 to 05/2020 Staff Force Dallas, Texas
Office Assistant
Answering and transferring phone calls, taking and relaying messages, responding to emails and inquiries.
Providing general information to staff, clients, or the public.
Entering and updating data in databases.
Maintaining accurate records and files and managing and organizing files and records.
Sorting and distributing mail, labels and sorts document files, sorts and responds to emails
Operates and performs basic maintenance of office machines.
Maintains paper and electronic records.
Maintains professional appearance and behavior.
Preparing and distributing documents, memos, and reports.
Maintaining office supplies.
Strong organizational skills, excellent communication skills (written and verbal).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle confidential information with discretion, Good customer service skills and attention to detail.
08/2016 to 7/2017 Ad-A-Staff Inc. Dallas, Texas
Dallas County Clerk
Experience with filing, indexing, and maintaining various documents.
Proficiency in data entry and database management.
Ability to process and distribute legal documents and records.
Experience interacting with the public and answering inquiries.
Strong communication and interpersonal skills.
Familiarity with court procedures and legal terminology.
Experience in preparing and processing legal documents.
Ability to work under moderate supervision.
Typing speed and accuracy and proficiency in Microsoft Office Suite (Word, Excel).
Ability to follow written and verbal instructions.
Strong organizational and time management skills.
Ability to maintain confidentiality and handle sensitive information.
09/2005 to 08/2016 Advantage Dallas, Texas
Office Assistant
Answering phone calls, taking messages, and directing calls.
Managing and organizing files, both physical and digital.
Preparing and distributing documents, reports, and presentations.
Scheduling meetings and appointments and maintaining office supplies and equipment.
Performing data entry and typing tasks
Greeting visitors and providing information and handling incoming and outgoing mail.
Proofreading and editing documents.
Assisting with photocopying, faxing, and scanning.
Maintaining a clean and organized workspace.
04/1996 to 07/2004 Parkland Health & Hospital Systems Dallas, Texas
Clinic Staff Assistant/ Medical records
Welcoming and assisting patients.
Obtaining patient information and medical history.
Maintaining patient records and ensuring accuracy and confidentiality.
Scheduling appointments.
Assisting with insurance verification and processing claims.
Answering phones and directing calls.
Managing office supplies and equipment.
Preparing documents and reports.
Communicating with patients, healthcare providers, and other staff.
EDUCATION
1988 Graduated from Wilmer Hutchins High School.
AWARDS
2004 Recognition Epic System
COMMUNITY SERVICE
Parkland Health & Hospital System Volunteer (2000-2004)
March of Dimes Volunteer (1997,1998,2000,2004)
MISC.
Word, Excel, Outlook
PowerPoint
Merritt Services
POIS, PMAS
EPIC, Oasis
Hyperspace Epic
Printers & Scanners