Delivery Driver Customer Service

Location:

Manson, IA

Posted:

September 02, 2025

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Resume:

AMANDA ROKES

Delivery Driver Customer Service Reliability Problem Solving

515-***-**** ***********@*****.***

https://share.indeedassessments.com/attempts/beaf0d085bd2c31c316d991c 576435e5eed53dc074545cb7

Manson iowa

EXPERIENCE

Delivery driver 08/2023

Company Name Location

Delivery driver

Interpreting instructions or signs and solving problems Full results: Proficient

Work style: Reliability 07/2023

Company Name Location

Reliability

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation 02/2023

Company Name Location

Customer focus & orientation

Responding to customer situations with sensitivity Full results: Proficient

Non-Emergency Medical Driver 12/2019 - 04/2022

Quick Cabs Fort Dodge, IA

Answer the main phone line and then dispatch the calls out to the nearest available driver at the time

Solve customer problems and help with marketing and advertisement ideas Solve other driver problems

Mainly driving medical appointments in the Sioux City area while also dealing with the whole Fort Dodge area

Maid/Housekeeping Cleaner 06/2017 - 02/2019

Clean All Fort Dodge Fort Dodge, IA

I cleaned businesses in the Fort Dodge area

Responsible for the keys and codes and letting myself in and out Cleaned personal homes for clients

EDUCATION

High school diploma 08/2005 - 05/2009

Manson Northwest Webster Junior High/High School - Manson

SUMMARY

Willing to relocate: Anywhere Authorized

to work in the US for any employer

KEY ACHIEVEMENTS

Enhanced Delivery Efficiency

Improved delivery efficiency by 15%,

reducing delivery times by 20

minutes per route.

Customer Satisfaction Rating

Achieved 98% customer satisfaction

rating, resolving issues promptly

during deliveries.

Streamlined Dispatch Calls

Reduced dispatch call handling time

by 30% through streamlined

procedures.

Medical Trips Safety Record

Successfully completed 500+ non-

emergency medical trips with 100%

safety record.

LANGUAGES

English Advanced

SKILLS

Gmail

Certified detailer

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