Customer Service Front Desk
Resume:
Jasmine Anderson
********.***.*******@*****.***
**** ******* **** *********, *******
Objective:
A highly dedicated and reliable team member seeking a position where I can leverage my strong organizational, problem-solving, and interpersonal skills. I am committed to delivering quality work, maintaining a calm and positive environment, and consistently exceeding expectations in meeting project goals and fulfilling client needs.
Skills:
●Customer Service & Hospitality:
Guest Services
Front Desk Operations
Serving Experience
POS (Point of Sale) Systems
●Administrative & Organizational:
Organization
Time Management
●Leadership & Development:
Leadership
Training & Development
●Problem Solving & Creativity:
Problem Solving
Creativity
Work Experience:
●Hartsfield-Jackson Atlanta International Airport, Atlanta, GA
Customer Service Representative / Guest Service Agent / Wheelchair Agent (UniFi / Delta)
■Dates of Employment: May 2024 – February 2025
■Responsibilities and Achievements:
■Provided comprehensive customer assistance, addressing inquiries regarding flight information, gate changes, and airport navigation, ensuring passengers reached their flights promptly.
■Assisted an average of 20 passengers per day.
■Demonstrated a strong understanding of airport operations and systems, facilitating efficient passenger flow and resolving complex customer issues.
■Maintained positive customer relations by delivering accurate information and resolving issues effectively, contributing to a positive passenger experience.
Education:
●High School Diploma
Eagle's Landing High School, McDonough, GA
Graduation Date: May 2012
Contact this candidate