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Quality Assurance Customer Care

Location:
Accra, Greater Accra, Ghana
Posted:
September 02, 2025

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Resume:

CURRICULUM VITAE

Name: Ubeidatu Mamudu Bainn

E-mail; *******@*****.***

Telephone Number – 024*******, 050*******

Languages (written & spoken): English, Ga, Twi, Dagbani, Hausa

OBJECTIVES

To work in a flexible organization which believes in teamwork, dynamism of its personnel and also full of fresh ideas? My main aim is to achieve professional expertise and to help our organization achieve its goals both long and short term.

COMMUNICATION AND INTERPERSONAL SKILLS.

Completes assignments accurately and within deadline.

Can work effectively with little or no supervision.

Able to learn and take instructions.

Ability to inspire and motivate team members to achieve targeted goals.

Able to work effectively within a team to achieve goals.

Knowledge on the use of HPLC

SCHOOLS ATTENTED

University for Development studies (UDS) Bsc. Hons. Applied Chemistry. – (September 2002 to May 2006.)

Mfantsiman Girls Secondary School, SSSCE Certificate- (1995-1998)

CARRIER DEVELOPMENT CERTIFICATE

CDC - Customer care certificate.

Ministry of local Government and rural development Training school. - National health insurance certificate.

WHO Center for Pharmacovigilance: Certificate in Pharmacovigilance

WORK EXPERIENCE

Institution: Geo Medicore pharmaceutical Ltd.

Period: 2018- Date.

Position: Head of Quality Assurance

Duties: To Receive/ release raw materials, finished products, semi-finished products and packaging materials.

To review Batch manufacturing records/batch packing records.

To train quality personnel in analysis and documentation.

To verify calibration and preventive maintenance of quality equipment.

To verify dossier for product registration.

To investigate market complaints.

Training of personnel on GMP.

Vendor development and review.

Review of site master file / validation master document/water quality manual and APQR.

Review of cleaning validation protocol and report, method validation protocol and report and process validation and report.

Evaluation on periodic analysis of control samples.

Verification of stability for product.

To approve deviation/change control.

Institution: Geo Medicore pharmaceutical Ltd.

Period: 2014-2018

Position: Quality Assurance Officer

Duties: Issuing, receiving and monitoring of batch manufacturing records.

Preparation of Dozeers for drug registration. Calibration of analytical instrument, monitoring of temp &RH records, IPQC activities Keep abreast of the latest developments from regulatory authorities in relation to Quality Compliance activities.

Daily briefing on Quality batch review/approval.

Provide quality performance information as required.

Ensure regular Quality interaction with other Departments.

Institution: Geo Medicore pharmaceutical Ltd.

Period: October 2009-2014.

Position: Quality Control Chemist/

Duties: Stock maintenance of chemicals.

Preparation of primary and secondary standards, Standardization of solution, Calibration of equipment, To maintain cleanliness in the department. Maintenance of document. Sampling and analysis of raw material, core, blend and finished products. Sampling and analysis of blend and bulk product.

Institution: Marie Stopes International Ghana

Period: December 2007 - March 2009

Position: Community based volunteer

Duties: Educating the community about the need to give birth by choice and not by chance as well as the need for family planning.

Organizing outreach program in our catchment areas.

Institution: National Health Insurance Authority (Kpeshie Mutual Health Scheme)

Period: November 2006 – January 2008.

Position: National service

Duties: Assisting the claims manager in monitoring and evaluation of claims from various service providers.

Registering of new members to the scheme

Institution: National Cardio Thoracic Unit Laboratory

Period: April 2005 – September 2005

Position: Chemist on attachment.

Duties: Taking and analyzing of blood samples

Institution: Youngsters Peer Educational Project.

Period: September 1999- December 2001.

Position: Program coordinator

Duties: Organizing of community outreach programUB to educate members on HIV

and AIDS.

REFEREES

Mr. Ohene Boansi Apea UDS- Navrongo campus- 024*******

Mrs. Gladys Bugri- Retired Educationist-244-***-****

Miss Akabanda Fotune – UDS Nyakpala Campus-020*******

Mrs Hanifatu Yakubu- 024478636

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