SUMMARY
Adaptable IT professional with hands-on experience in Cybersecurity, technical support, and
business operations. Skilled in managing secure systems, troubleshooting hardware and software, and streamlining workflows. Combines professional work experience with technical home lab projects in SQL databases, virtualization, and AI application development. Eager to contribute problem-solving skills, technical expertise, and a collaborative mindset to a dynamic IT environment.
Experience
Technical Projects & Home Lab
SQL Database Management –
Practiced SQL in large-scale databases using Navicat and Microsoft SQL Server 2022. AI Application Development –
Built AI-powered tools for design and planning using Java, Kotlin, and Cursor AI; created documentation and training materials.
Virtualized Environment Management –
Configured and maintained multiple VMs for Cybersecurity testing, AI hosting, and application evaluation; implemented version control and snapshots. Local AI Hosting –
Set up local LLM and image generation services using LMStudio and Ollama. AI Learning Systems –
Designed custom prompt workflows to make AI act as a guided tutor, enhancing self-directed learning.
Business Assistant / Sales Associate
Rehmah Islamic Expressions (Family Business) July 2024 – Present Integrated AI tools for product design and business planning, improving creative output and decision-making.
Managed stall operations at bazaars, handling sales transactions, customer engagement, and inventory.
Coordinated packaging, design, and shipping processes to enhance product appeal and efficiency.
Systems & Security (SOC) Analyst (Contract)
Gordon Rees Scully Mansukhani Jan 2024 – May 2024
Investigated phishing email reports; performed isolated testing in secured virtual machines. Managed least privilege access policies and implemented security alerts for storage and access monitoring.
Maintained 150+ servers, each with 30-60 VMs, ensuring compliance with security protocols. Applied security updates and vulnerability patches across VMs and nodes using SolarWinds. Built and maintained VMs for security testing; managed version control with snapshots and RDP access.
Generated daily reports from system logs using Excel for senior review. Technical Support Specialist
SmartYOU Products Jan 2023 – Jan 2024
Delivered Tier 2 support during security incidents, minimizing client downtime to 0.08%. Configured and deployed Windows and macOS laptops. Applied security updates to ensure device compliance and stability. IT Technician
Aspire Health Pharmacy Feb 2021 – June 2021
Managed pharmacy systems to support 500+ patient records, ensuring HIPAA compliance. Prepared medications and handled insurance processing. Set up pharmacy IT infrastructure including routers, monitors, and desktops. Maintained operational continuity by troubleshooting and resolving system issues. CERTIFICATIONS
• CompTIA A+
• CompTIA Security+
• Google IT Support
• Google Project
Management
SKILLS
Security & IT Ops:
Access Management,
Vulnerability Patching,
Incident Response, Threat
Detection, HIPAA
Compliance, Security
Monitoring, System
Hardening, Ticketing
Systems
Systems & Tools:
Linux, Windows, UNIX,
AWS, SolarWinds, Navicat,
PowerShell, Bash, RDP, VM
Management & Snapshots,
Networking Hardware Setup
Programming &
Development:
SQL, Java, Kotlin, AI
Development, Prompt
Engineering, Git
Business & Communication:
Process Documentation,
Stakeholder Coordination,
Customer Service, B2B &
B2C Operations, Inventory
& Sales Tracking
Education
Bachelors of Science –
Cybersecurity
Purdue University Global
Oct 2023 3.89 / 4.0 Dean’s
List / High Honors
Abyan Malik
Paterson, New Jersey, United States, 07504 https://www.linkedin.com/in/abyan-malik/ *****.**********@*****.*** +1-201-***-****