Customer Service Community Engagement
Resume:
********@*****.***
Chioneso Bakr
SUMMARY
Dependable and adaptable professional with 8+ years of experience in customer service, community engagement, and program support. Skilled at working with diverse groups, managing administrative tasks, and delivering excellent communication in fast-paced environments.
Seeking immediate employment in customer service, office support, or administrative roles.
Brooklyn Academy of Music, Mark Morris Dance Center – Teaching Artist Brooklyn, NY 2024–Present
● Managed classrooms and coordinated schedules for youth programs.
● Delivered engaging activities while ensuring a safe, structured environment.
● Communicated effectively with staff, students, and families.
● Organized and led group sessions, balancing instruction with student needs.
● Maintained records and collaborated with team members on scheduling. Billie Holiday Theatre – Host & Social Media Strategist Brooklyn, NY 2023
● Assisted with event logistics and audience communication.
● Produced flyers, emails, and social posts for promotions.
● Supported artists and staff during live events.
East New York Restoration LDC – Community Engagement Facilitator Brooklyn, NY 2024
● Conducted outreach to local residents for community programs.
● Coordinated events and managed attendance records.
● Provided frontline support and information to diverse participants. U.S. Census Bureau – Enumerator
New York, NY 2020–2021
● Conducted door-to-door interviews and accurately recorded data.
● Built rapport quickly to gain cooperation and meet federal requirements.
● Handled confidential information with discretion. District 37 (AFSCME Union) — Member Organizer (Temp/Contract) Brooklyn, NY [2018-2019]
● Supported union operations, outreach, and membership engagement
● Assisted with clerical tasks, event coordination, and community communication
● Handled data entry and file management for internal processes African American Policy Forum — Program Assistant / Collaborator Brooklyn, NY [2020]
● Contributed to research, program coordination, and event planning
● Supported communications and admin tasks across multiple campaigns
● Worked closely with senior leaders on education and justice initiatives Youth Alive Kenya — Marketing Intern (Kenya Project) Nairobi, Kenya Summer 2011
● Built a youth-focused marketing campaign for health awareness initiatives
● Partnered with local organizations to reach schools and youth hubs
● Produced flyers, campaign messaging, and coordinated events EDUCATION AND AWARDS
BFA in Acting, Adelphi University – Garden City, NY High School for Global Citizenship – Brooklyn, NY
National YoungArts Merit Award – West African Dance Planet Connections Theatre Award
SKILLS
Customer Service • Community Outreach • Admin Support • Hospitality Program Coordination • Sales & Marketing • Public Speaking • Event Logistics Tools: Google Suite • Microsoft Excel • Canva • Zoom • Mailchimp • POS Systems
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