Enterprise or Solution Architecture

Randall C. Masciana

Telephone: 904-***-****

Email: *********@*******.***

***** ****** **. ************, ******* 32225

Executive Summary

Proactive, task-oriented technology expert with 20 years of diverse experience solving complex problems in Enterprise Architecture and Solution Architecture.

Financial clients included: FDIC, IRS, US State Department, State of Ohio, Bank of America, Citigroup, JP Morgan Chase, Wells Fargo, Synchrony, Black Knight, HONOR Technologies (later became Star, the largest ATM network in the U.S).

Healthcare clients included: Florida Department of Health, Florida Blue, Highmark Health Management Systems, (HHMS), Kaiser Permanente, Compucare, Allstate Commercial, Kemper Commercial, Humana, Sunbelt Systems.

Major skills: Enterprise Architecture, Solution Architecture, Application Architecture, Microservices, Integration Architecture, Cloud (AWS, Azure), DevOps, Java, Database (including Neo4j graph database certification), HL7, CMS (including CMS Final Rule), Pharmacy (including MAC and nadac).

Professional Experience

Deloitte Consulting LLP Lake Mary, Florida (Remote) 12/2023—07/2025

Sr. Enterprise Architect (Manager)

oFDIC Integration Modernization project.

oIRS Modernization project. MBI Level 2 clearance.

Deloitte Consulting LLP (Contract Role) Jacksonville, Florida 07/2023—11/2023

Sr. Architect

oTransformation of Department of Jobs and Family Services, for the State of Ohio. Included some greenfield solutions, as well as some brownfield modernizations.

HCLTech Jacksonville, Florida 02/2020—04/2023

Sr. Architect

oDay 0 Architect for Modernization of New Applications (DNA). Also contributed as Microservices SME; and conducted DevOps and Cloud maturity assessments. Financial, Health Care, Telecom industry segments.

oDesign Architect for Health Care mega-corporation.

oEnterprise Architect for a second Health Care mega-corporation.

oCreated architecture to maximize potential return on planned move to cloud environment for a food and beverage mega-corporation.

oCreated architecture and standards to prepare for introduction of modern DevOps strategy.

oProvided supervision and guidance to Delivery Team members and leads.

Kemper Insurance Jacksonville, Florida 08/2019—12/2019

Consultant

oDesigned complete migration from legacy systems to modern technology.

oSupervised Development staff members.

oRepresented the group to other technical groups within the organization.

Black Knight Financial Services Jacksonville, Florida 04/2019—08/2019

Consultant

oCreated modernization architecture and standards.

oCreated solutions to Development staff design problems.

oParticipated in interfacing with other technical departments within the organization.

Florida Blue (Guidewell) Jacksonville, Florida 03/2018—03/2019

Consultant

oCreated architecture for new drug calculator applications, which can be used by providers, pharmacies, and insurance representatives. Since this finished product went into production with zero defects, and since it relied on valuable, custom-made algorithms, to improve efficiency and reduce cost, this project’s finished product was identified as a candidate for commercialization, outside of the Florida Blue network. Although a contractor, I was selected as Employee of the Quarter for this work.

JPMorgan Chase Jacksonville, Florida 01/2018—03/2018

Consultant

oCreated architecture for new correspondent lending domain. This project was selected to be the template for modernization at Chase.

Allstate Jacksonville, Florida 07/2017—10/2017

Consultant

oRe-designed the commercial health claim management system. Re-architected the claims image processing system to allow one order of magnitude increase in claims processing volumes.

U.S. Department of State Washington D.C. 04/2016—03/31/2017

Consultant

oArchitected new supply chain management solution for Diplomatic Security. Obtained Secret clearance.

Anderson Columbia Jacksonville, Florida 03/2015—03/2016

Consultant

oResponsible for architecture of new time and attendance software product.

Citigroup Jacksonville, Florida 09/2012—12/2014

Consultant

oCreated architecture for new PMO demand system, which included integration with Oracle portfolio management software. Created architecture to maximize efficiency of the Oracle product; this involved ensuring that Citigroup application software made best use of Oracle’s parallelization algorithms.

Idea Integration Jacksonville, Florida 07/2012—08/2012

Consultant

oCreated architecture for rules-based solution components for the automobile insurance industry. Used the Rete II rules engine algorithm.

Lender Processing Services (LPS) Jacksonville, Florida 06/2012—07/2012

Architect IV

oDesigned enterprise solutions for multiple platforms in support of mortgage lending processing front end for major banks.

Bank of America Jacksonville, Florida 03/2008 – 05/2012

Consultant

oCreated migration architecture for Merrill Lynch, Countrywide, LaSalle Banks. Goal was to merge and assimilate these acquisitions, as seamlessly as possible.

oCreated architecture for embedding new IBM check scanning module for ATM’s into existing architecture.

Citrix Ft. Lauderdale, Florida 11/2007 – 01/2008

Rational Tools Mentor (Consultant)

oArchitected the initial implementation of IBM Rational tools within the Citrix corporate environment.

Analyzed pre-implementation software development process at Citrix.

Created algorithms that allowed for effective mapping of current Citrix processes to Rational tools. At the conclusion of the project, IBM informed Citrix that my method was the most effective solution for such problems.

Wrote programs to meld the existing Citrix requirements and configuration management artifacts with the Rational Suite.

Information & Display Systems (IDS) Jacksonville, Florida 07/2006 – 10/2007

Real-time Python/C++/Java Developer (Consultant)

oPerformed architecture (Rational Rose), analysis, algorithm creation, development and testing in support of several real-time sports scoring and statistical systems (NBA, NHL, LPGA), targeted at television broadcasters and their support staffs. Included both web-based and backend original application creation.

oCreated original Python middleware to implement NHL rules engine.

Blue Cross Blue Shield of Florida (Florida Blue) Jacksonville, Florida 11/2005 – 07/2006

Analyst (Consultant)

oCreated use cases, UML models and algorithms in support of Federal Employee Program (FEP) Migration project (a Rational Unified Process project). Partially responsible for Transmission functionality, which integrated Blue Cross systems in Jacksonville with FEP systems in Washington D.C. Code was written in J2EE for Websphere.

oConducted JAD sessions with user groups, architecture personnel, and development staff, as well as management from each of these areas.

oCreated original utilities for the management of data crosswalks.

Florida Department of Health Tallahassee, Florida 4/2002 – 11/2005

Sr. Architect (Consultant)

oCreated architecture for new clinical laboratory applications. This project also involved process re-engineering, as well as architecture for interfacing with specialized laboratory testing equipment, designed for high-volume, high-speed testing. Also, responsible for designing architecture for new, county health department intake and tracking system.

Information & Display Systems (IDS) Jacksonville, Florida 7/2001 – 11/2001

Software Architect, Java and C++ Developer (Consultant)

oDesigned, developed and tested new architecture for real-time sports scoring and statistics system for LPGA. Coded new packages for and fixed existing bugs with C++ / Java 2 code for real-time, Java RMI intranet application. Project included parallel computation sourced from multiple radio packets; significant Java Security implementation; direct interface to Crystal Reports Print Engine (PE) API using Java Native Interface (JNI). Created comprehensive set of test cases and test scripts.

oMentored and supervised activities of permanent Java development staff.

eMerge Interactive Sebastian, Florida 8/2000 – 5/2001

Software Architect

oCreated architecture for Infrastructure group. All models completed in Rational Rose.

oCreated architecture for first “real-time” Web-enabled auction.

oCreated new Rational Unified Process policies and procedures.

oHelped to implement Rational Unified Process as process of record in becoming ISO certified.

oCreated automated keyword-driven interface to the Rational Robot automated testing tool (which I presented at the annual users’ convention for IBM Rational).

oInterviewed consultants who were retained by eMerge.

oSupervised contract resources for all RUP-related projects.

Harcourt, Inc. Orlando, Florida 1/2000 - 8/2000

Software Architect

oDesigned Global Inventory application, using UML, Visual Age for Java, Websphere, servlets, JSPs, and XML, on DB2 and MS-Access databases.

Big Iron Software, Inc. Longwood, Florida 1/2000 – 10/2000

Software Architect

oChief architect of an original application, which was designed to garner a U.S. Defense Department contract award. Used UML, Visual Age, XML, for implementation on a DB2 database.

Chemical Conservation Corp. Orlando, Florida 1/2000 - 4/2000

Software Architect (Consultant)

oCreated architecture and coding for new application, utilizing Microsoft technologies, which analyzed all data required for Chem-Con of Florida and Chem-Con of Georgia to submit electronic filings of their Biennial Hazardous Waste Reports to the EPA.

oChem-Con was notified by the EPA that no other Florida company had ever submitted such an accurate filing (zero errors).

Lucent Technologies Orlando, Florida 5/1999 - 10/1999

Software Architect (Consultant)

oCompleted design, object model, and coding for original 3D graphics utility program. Used UML.

HONOR Technologies Orlando, Florida 11/1997 - 5/1999

Software Architect (Consultant)

oLed the conversion of a MasterCard-owned software package to HONOR's platform (HONOR Technologies is now Star Systems, the largest Automatic Teller Machine network in the USA).

NOTE: The three consulting jobs below overlapped the job above.

Pharmacy Corp. of America Tampa, Florida 8/1998 - 9/1998

Software Architect (Consultant with PriceWaterhouseCoopers, now PWC)

oCreated design for new Request for Proposal (RFP) statistical analysis and decision support software product.

Walt Disney World Orlando, Florida 10/1998 - 1/1999

Software Architect, Sr. Analyst (Consultant)

oPerformed business analysis, system design, and coding for a new Department of Transportation application.

Viktron Corporation Orlando, Florida 8/1998 - 11/1998

Software Architect (Consultant)

oPerformed business analysis, system design, and coding for a new inventory system to track electrical test fixtures for the manufacture of electronic circuit boards.

Humana Louisville, Kentucky 1/1997 - 7/1997

Software Architect, Sr. Analyst (Consultant)

oCreated design and models (as well as some coding) for four new applications.

Int’l Community Marketing Winter Park, Florida 12/1996 - 1/1997

Project Manager, Software Architect (Consultant)

oSupervised completion of an Advertising Leads Generation application.

oCreated process flow diagrams and software models in Visio.

oInterviewed new applicants and prepared written appraisals of candidates for review by senior management.

Sunbelt Systems Concepts Orlando, Florida 1/1996 - 11/1996

Software Architect, Florida Hospital MIS

oDesigned online (CICS) and batch mainframe systems in the areas of Patient Billing and Medicare.

oPerformed coding when required.

Sentinel Communications Orlando, Florida 1987 - 1992

Software Architect, Sr. Systems Programmer, The Orlando Sentinel newspaper

oPerformed online (CICS) and batch mainframe enhancements to Circulation application.

oCompleted project management and quality circle leader training; led Development Quality Circle for 2 years.

oSystems Programmer (3 years). Designed solutions, and installed and maintained systems software for IBM mainframes and Novell networks.

Systeme Corporation Orlando, Florida 1986 - 1987

Programmer

oPerformed program coding in DEC PDP-11 Assembly language in support of suite of financial applications.

Compucare, Inc. Orlando, Florida 1977 - 1986

Operations Supervisor, Florida Hospital Data Center

oSupervised 13 Operations staff members on 24 by 7 basis. Responsible for processing for 13 hospitals.

Additional Professional Activities

oIBM contributing author; paid independent consultant, as an author of white papers for IBM.

oInvited speaker: IBM Rational Users Conference 2003.

oInvited speaker: 1995 Annual Conference of the American Psychological Association, New York, New York: spoke on peak performance and peak experience.

oPrincipal author of peak performance/peak experience research published by the International Sports Journal, a peer-reviewed academic journal. Summary of research appeared in March/April 1996 issue of Psychology Today magazine and October 1996 issue of American Health magazine.

oOrganized International Peak Performance seminar, Springfield College, Springfield, Massachusetts, 1994 (also acted as Moderator).

Education

Master of Science

Springfield College Springfield, Massachusetts June 1995

oComputer Science Graduate Teaching Fellow.

Bachelor of Science, Mathematics

Rollins College Winter Park, Florida May 1983

oCurriculum focused on computer programming courses.

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