Customer Service High School

Alyric Henderson

Houston, Texas 463-***-**** **************@*****.***

Professional Summary

Energetic and outgoing professional with experience in customer service, hospitality, and fast-paced environments. Skilled in creating a welcoming atmosphere, handling guest needs with professionalism, and working effectively with diverse teams. Known for strong communication skills, attention to detail, and ability to deliver an excellent guest experience.

Education

Warren Central High School – Core 40 High School Diploma (June 2018)

Work Experience

Virtual Administrative Assistant (Freelance)

07/2023 – Present Remote

• Provided client support including scheduling, emails, and customer inquiries.

• Ensured smooth communication through online platforms (Zoom, Teams, Chat).

• Delivered excellent service while handling multiple requests in a fast-paced environment.

Ascension St. Vincent – Patient Care Technician

02/2023 – 06/2025 Indianapolis, IN

• Thrived in a fast-paced environment while balancing multiple priorities.

• Provided compassionate care and built strong interpersonal connections.

• Created a positive and safe atmosphere for patients and their families.

CSL Plasma Center – Reception Technician

06/2018 – 12/2021 Indianapolis, IN

• Welcomed and checked in donors, delivering a professional and friendly guest experience.

• Answered questions, provided guidance, and created a positive environment.

• Ensured cleanliness, organization, and safety standards.

Skills

• Customer Service & Guest Relations

• Fast-Paced Environment Adaptability

• Teamwork & Collaboration

• Strong Communication Skills

• Time Management & Organization

• Problem-Solving & Conflict Resolution

• CPR Certified

• Professional & Outgoing Personality

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