Customer Service Data Entry

Tiffany Flynn

Philadelphia, PA *****

**************@*****.*** 856-***-****

Professional Summary

Compassionate and highly organized professional with strong experience in customer service, problem resolution, and administrative support. Adept at managing high volumes of communication, coordinating with multiple parties, and handling sensitive information with discretion. Proven ability to connect with individuals, resolve concerns efficiently, and support streamlined care coordination. Ready to contribute to a patient-centered healthcare team as a Care Connector.

Relevant Skills

• Patient & Customer Support

• Care Coordination Assistance

• Conflict Resolution & Problem Solving

• Data Entry & Record Management

• Verbal & Written Communication

• HIPAA Awareness & Information Security

• Team Collaboration

• Time Management & Multitasking

• Microsoft Word & Excel Proficiency

Professional Experience

Problem Solver

Amazon – Swedesboro, NJ

September 2021 – February 2025

• Communicated professionally with vendors and resolved issues promptly

• Documented and stored sensitive data accurately

• Managed email correspondence and vendor calls

• Used Microsoft Word & Excel for reporting and tracking

• Demonstrated critical thinking and communication in a fast-paced environment

Customer Service Representative

Amazon – Logan Township, NJ

November 2020 – August 2021

• Handled high-volume customer interactions by phone and email

• Resolved inquiries and complaints with professionalism and empathy

• Maintained secure handling of personal information

• Recorded customer data and feedback for improvement initiatives

Housekeeper (Part-Time)

CC Cleaning Services – NJ

January 2019 – Present

• Maintained sanitary and organized environments for clients

• Managed cleaning schedules and responded to client requests

• Demonstrated trustworthiness and attention to detail in private residences

Dry Flower Picker / Production Associate

DVFlora – Sewell, NJ

February 2013 – January 2016

• Managed and recorded inventory of materials for processing

• Verified shipment contents and ensured quality standards

• Collaborated with team members to meet daily goals

Education:

Camden County College – Blackwood, NJ

Studied Communication Management September 2013

Cherokee High School – Marlton, NJ

High School Diploma Graduated June 2011

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