Karla Martinez
Mobile 239-***-****
Email: *****.*.**********@*****.***
Objective:
An organized and motivated student majoring in nursing looking to join a healthcare system to gain knowledge and experience in the medical field
Experience:
Wawa, Plantation, FL
June 18,2023 – Present
Customer Lead
Lead trainer for new employees
Assistant management with monthly inventory control and weekly stock ordering
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Hard working and reliable
oFriendly and outgoing
oDelivers exceptional customer service
Answered telephone and in-person inquires
o Works well with teammates and openly invited coaching from management team
McDonalds, Pembroke Pines, FL
Cashier/Team Leader
Jan 1, 2022 - June 6,2022
Up-Sold additional menu items, beverages, and desserts to increase restaurant profits Correctly received order, processed payments, and responded appropriately to customers
concerns
o Served fresh, hot food with a smile in a timely manner
Comfortable standing for long periods
o Trainer and Mentor
Education:
Broward College
Major- Health Science into Nursing Minor - Mathematics
Miramar High School
A's & B's honor roll Latinos in Action secretary/president
Skills and Abilities
Management
Problem solving
Communication
Leadership
2023 - present
2020 - 2023