Entry Level Customer Service

Preston Bryant

+320-***-**** ***************@*****.*** Minneapolis, MN 55408

Dedicated student who is looking for an entry level position at a collaborative, innovative, and connected company. Education

Saint Cloud State University (August 2017- May 2019) GPA: 3.94 Associates of Arts in General Studies

PSEO Student

University of Minnesota Twin Cities (August 2019- May 2021) GPA: 3.93 Bachelor of Science in Psychology

Minor in Sociology of Law, Criminology, & Justice

Dave Larson Scholarship

U Promise Scholarship

CCAPS University of Minnesota (August 2022- July 2023) GPA: 4.0 Masters in Integrated Behavioral Health program

Completed 20 credits

Work History

Server, O'shaughnessy Distilling (April 2022 - Present)

● Provided excellent customer service by anticipating needs and responding promptly to requests.

● Demonstrated ability to interact with customers in a friendly and professional manner.

● Demonstrated strong organizational skills while managing multiple tasks effectively at once. Mental Health Advocate, Supportive Living Solutions (August 2021 - March 2022)

● Educated clients on available resources, community supports, and coping mechanisms for stress management.

● Offered crisis intervention services during times of emotional distress or suicidal ideation.

● Collaborated with multi-disciplinary teams to develop effective strategies for managing challenging behaviors. Bar Manager, Broadway Pizza (January 2020 - July 2021)

● Led a team of bartenders, servers, and bussers to efficiently run the restaurant.

● Completed weekly inventory checks to ensure efficient operations and cost control.

● Trained new bartenders and servers on the core values of the restaurant. Research Assistant, University of Minnesota (August 2020 - May 2021)

● Collaborated 1 on 1 with Dr. Deniz Ones and PHD candidate Yilei Wang on their meta-analyses of personality in the workplace.

● Utilized Microsoft Excel to organize and code over 100 research papers based on their findings.

● Developed long-term strategic initiatives to improve the efficiency of our research.

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