Customer Service Data Entry
Resume:
Victorian D. Eady
Phlebotomist- CPT */ Laboratory Tech/ Customer Service
Representative/ Office Administration
Elk Grove, CA, 95758
*************@*****.***
SKILLS
*Venipuncture, Donation Phlebotomy/ Capillary puncture/ POCT, UA, FIT *Specimen labeling procedures
*Blood cultures/ Vacutainer method, syringe method, butterfly method
*Proper patient identification, Specimen collection, PPE, Pre-analytical standards
*Recording data/ Data Entry/ information gathering, basic medical terminology
*HIPAA/ OSHA regulation, CLSI order of draw, BLS/ CPR Certified
*Computer proficient/ troubleshooting, Extensive Customer Service background (18+)
*Aurora Xi plasmapheresis machine, DIS and donation procedures
● EXPERIENCE
Biolife Plasma- CPT 1 Phlebotomist/ Patient Care Technician/ Lab Assistant. 6071 Florin Rd Ste B-1, Sacramento, CA 95823
*Donor Care Technician, identification, preparation and performing Phlebotomy procedure, monitoring and disconnecting. Plasma Processing and storage, Aurora Xi and DIS systems. Aseptic Tech Center sanitization and disposal. Processing new donors and screening. November 2022-Present
279-***-****. Management: Sam, Kevin, Sidnee, Yuni DeVere’s- Sacramento- Office Manager/ Customer service/ Bartender 12/10/2016-10/02/2021. 1521 L Street, SAC, CA Management: Whitney Cummings
● Customer Service representative in a fast paced environment
● Office data entry, scheduling and administration. CNPRC-Primate Center, UC Davis- Animal Husbandry/ Research 09/2004-10/2008
● I observed, recorded, and interpreted the social and behavioral characteristics of the macques, then produced corresponding reports to summerize my findings.
● I conducted lab research including animal health indicators, bloodwork, health checks, immunizations and nutrition. Reports and data collection and interpretation with computer skills and programs. UC Davis Primate Center. Brett Farnham 530-***-****
** 15+ years experience in Customer Service Industry- all in good standing. Have a separate resume relating to this experience. EDUCATION
Associate of Science: Phlebotomy- EGACE Career Training Institute 6/2021- Completed 10/2021. NHA Certified 11/2021 (M8B2C9Y6). Externship completed 08/2022 at Dignity Health Bio Lab, Sacramento, CA. California Licensed CPT 1- #02287154, NHA Lic#M8B2C9Y6 University Of California, Davis- Bachelor of Science, Anthropology 09/2003- Graduated 01/2007 with honors. Minor: Genetics, Biological Evolution. Many internships and participation in experiments and lab reporting. Professional Summary
Enthusiastic Phlebotomist eager to contribute to medical team success through hard work, absolute attention to detail and excellent organizational skills. Clear understanding of requirements and procedures, training and performing phlebotomy. Motivated to learn, grow and excel in the laboratory, eventually working to a MLS license. Thank you for your time and consideration.
References:
Lillian Southwick, Senior CSR 602-***-****
Grant Allen, Executive Cous Chef 916-***-****
Thurston Gibbs, Realtor 619-***-****
Cherise Vlamis, Optometry 916-***-****
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