Customer Service No Experience
Resume:
Jasmine Scriven
Charlotte, NC *****
****************@*****.***
Professional Summary
I believe that anyone can learn anything they’ve never experienced before if they have the will to do it and the right teacher . Experience or no experience, any job is up for grabs. Skill is important I know this and so is experience but I believe there are much more valuable things that can make a great leader and or worker and that is a positive mindset and attitude, integrity, passion for what there doing and character . If anyone possess those things, they’re sure to go far in life . These are the things I possess . Authorized to work in the US for any employer
Work Experience
Starbucks Barista
Starbucks-Charlotte, NC
February 2024 to Present
• Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
• Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
• Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
• Managed cash transactions accurately and efficiently while upholding cash handling procedures
• Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
• Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
• Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times
• Assisted in the setup of promotional displays or seasonal decorations as directed by store management
• Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management
• Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
Team Member
Dunkin' Donuts-Mooresville, NC
November 2023 to Present
Red book, count till, prep, dishes, mastered drink station, sandwich, and drive thru . Cashier/Bakery
The Cheesecake Factory-Mooresville, NC
July 2023 to Present
Work Pos system, handle cash, top cakes, make lattes and coffee, run food out, clean, stock, complete paper work .
Supervisor at chic Fil a
CHIC-FIL-A DWARF HOUSE - Jonesboro, GA
Present
• Served as supervisor for 3 years . I ran shifts, expedited orders in the kitchen, assisted with staff scheduling,anticipated guests needs,cash handled and made orders . Machine Operator
Pactiv Evergreen-Mooresville, NC
April 2024 to October 2024
Had to resign to due to car accident I was in .. but duties where to maintain cleanliness and function of machine . Monitor numbers and performance of machine . Keep line clean, lock out tag out, keep numbers good, fill oil, paper work and monitor machines performance . Stack boxes and keep machine running .
Housekeeper, Cleaning, Cooking
Sleep In and Suites-Charlotte, NC
January 2024 to September 2024
Make up beds, change linen, wash linen, vacuum, wipe down, clean shower / tubs/ sweep and mop Bookkeeper
J.P. Sullivan Security Company-Atlanta, GA
September 2021 to November 2023
take notes from important callers, take down names and numbers from clients, schedule and book appointments on computer, leave messages for clients Customer Service Representative
Sitel-Augusta, GA
February 2021 to December 2022
I worked for Well Care where I accepted calls informing clients of benefits and or qualifications for Well Care . Transferred calls as well as guided client through their Well Care plan . Package Handler
FedEx Ground-Atlanta, GA
August 2020 to December 2020
I loaded Trucks for delivery and made sure they were placed inside the truck correctly. Very fast learner . Sales Associate and Cashier
Beauty Exchange Beauty Supply-Riverdale, GA
November 2019 to February 2020
I advertised beauty and hair products to customers, operated in a POS system, restocked and organized, and maintained a clean work environment.
Forever-Augusta, GA
March 2017 to April 2017
Greet customers, count down drawer, clean, stock, organize, etc Education
Bachelor's degree in Graphic Design
Los Angeles Film School - Los Angeles, CA
August 2011 to May 2014
Skills
• Adobe Illustrator
• problem solving
• Serving Experience (7 years)
• Food service
• Call center
• Barista experience
• Sales
• Great speech
• training
• retail sales (5 years)
• Barista Experience
• Tutoring
• POS
• Restaurant experience (9 years)
• Serving
• Coffee Experience
• Cash handling
• Supervising Experience
• Food Preparation
• Editing
• Graphic design
• Communication skills
• Guest services
• Customer service
• Organizational Skills
• Microsoft Office
• Cash Handling (5 years)
• Inventory
• Restaurant experience
• Adobe Photoshop
• Supervising experience
• Food handling
• Management (3 years)
• Host/Hostess
• Retail sales
• Busser
• Typing
• Cash register
• House Keeping
• Applied Behavior Analysis
• Cleaning (2 years)
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