Customer Service Apprenticeship Program
Resume:
Brooklyn Burns
*** **** ******, *******, ** *****
*************@*****.***
Objective
Hardworking and dependable young professional seeking to join the IUOEAT Apprenticeship Program. Brings hands-on experience, a strong work ethic, and a commitment to learning new skills. Dedicated to building a stable career in the trades.
Work Experience
Roca Transitional Employment Program – Chelsea, MA
Participant / Transitional Worker
Feb 12, 2025 – Present
Actively participating in job-readiness training and structured transitional work
Developing skills in punctuality, workplace communication, and safety awareness
Working on short-term labor-based assignments as preparation for long-term employment
Enterprise Rent-A-Car – Boston, MA
Car Cleaner / Lot Attendant
Apr 3, 2023 – Oct 14, 2023
Cleaned and detailed rental vehicles inside and out
Supported team with moving vehicles and maintaining lot organization
Performed physical work in all weather conditions with attention to detail
Subway – Boston, MA
Sandwich Artist
Mar 17, 2021 – Sep 2, 2021
Prepared and served food in a fast-paced environment
Maintained food safety standards and cleanliness
Worked cooperatively with teammates and handled customer service responsibilities
Walmart – Boston, MA
Cashier
Jun 14, 2020 – Jan 29, 2021
Operated cash register and provided prompt, courteous service
Handled transactions accurately and assisted with returns and inquiries
Maintained a clean and organized work areaea
Education
Neighborhood House Charter School – Dorchester, MA
Grades 6–12
Benjamin Banneker Charter School – Cambridge, MA
Grades 1–5
Key Skills & Strengths
- Reliable and punctual
- Fast learner, adaptable to new tasks
- Works well with supervision or independently
- Comfortable with physical labor and outdoor work
- Team player with a positive attitude
- Basic knowledge of workplace safety
References
Available upon request.
Contact this candidate