Customer Service Security Guard

Steven Prager

Contact Information

Name: Steven Prager

Phone: 954-***-****

Email: ****************@*****.***

Delray Beach, Florida 33484

Objective

To apply my knowledge and professionalism in a customer service environment.

Profile

Highly attentive to detail and extremely organized

Consistently alert and aware of surroundings

Recognized as a dedicated, efficient, and attentive professional with over 50 years of customer service experience

Completed a 40-hour course through the Florida Department of Agriculture and Consumer Services

Holder of the 493 D License

Work Experience

2025-Present: GM Security, Florida

Concierge and security services

Answered resident calls and addressed requests efficiently

Managed all incoming and outgoing packages, maintaining a daily log to ensure accurate delivery

Secured residential floors and outdoor premises to ensure safety

Maintained vigilance of property and monitored security systems

2023-2025: Admiral Security, Florida

Provided security and concierge services

Greeted employees and performed daily operational tasks within the building

Oversaw office and property maintenance

Served as security guard for events as needed

Stay informed about amenities and updated policies and procedures to communicate effectively with employees of the companies represented.

1997-2023: Miami International Mart

Account Specialist for general merchandise in the U.S and Caribbean

Represented various merchandise lines to retail and wholesale clients

Maintained client relationships and regularly presented new products

Took the initiative to source new clients for business

Built strong customer relations over 30 years in the industr

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