Supply Chain Inventory Management

• Bringing over ** years of robust supply chain experience. I am fervently committed to

refining warehousing, distribution, line feeding, inbound, mid-bound and outbound logistics, stores, end to end operation and implement lean practices within global MNC’s enhancing operational efficiencies while fostering safety culture. My focus spans leadership in people management, project execution, cultivating a culture of continuous improvement, complexities of order processing, inventory management and ensure global standard in timely deliveries.

• Expert in end-to-end supply chain operations, inbound logistics, outbound logistics including inventory management, warehousing, logistics and distribution, with a proven track record of reducing costs and improving systems in all areas of safety, quality, cost, delivery & motivations (SQCDM). In addition to operation worked as executive assistant to Group Head.

• Skilled in implementing and managing SAP WM, SQL systems, MS-Office ensuring seamless integration and data accuracy across supply chain operations.

• Demonstrated leadership ability in managing large teams, including 150 + personnel and third-party logistics (3PL) workforce, driving KPI achievements and operational excellence.

• Accomplished in project management, leading numerous strategic initiatives to implement new processes and technologies that significantly enhance operational productivity and customer satisfaction.

• Proficient in developing and executing training programs and SOPs, significantly enhancing team productivity and operational compliance.

• Strong analytical skills with experience in creating effective dashboards and using Power BI to drive business decisions and monitor real-time performance.

• Excellent communicator fluent in English, Hindi and Bengali capable of fostering strong relationships with stakeholders, cross-functional teams, and external partners to meet organizational goals.

ACADEMICS

* Lean Operation Management 01/2022 ~ 05/2022 Rohtak Indian Institute of Management

* Post Graduate Diploma in Management - Supply Chain 01/2016 ~ 12/2017 Mumbai Prin L N Welingkar Institute of Mgt Research & Development

* Post Graduate Diploma in Logistics Management 01/2009 ~ 12/2009 Mumbai Indian Institute of Materials Management

* Diploma in Material Management 01/2006 ~ 06/2006 Chennai Institute of Management & Technology

* Certification in Supply Chain 04/2004 ~ 07/2004 Delhi ALVC & IIT

* Honours Diploma in System Management 04/1992 ~ 10/1994 Kanpur National Institute of Information Technology

* Bachelor of Commerce (B. Com) 04/1989 ` 13/1991 Kanpur Chhatrapati Shahu Ji Maharaj University,

CERTIFICATION

* Goal Setting: Objectives and Key Results OKRs)

* Lean Inventory Management

* Effective Inventory Control

* Internal Auditor Training on OHSAS

* Internal Auditor Training for EMS

* Power BI

* Project Management

* Deployment of Business Excellence

* Bosch Production System

* Effective Front-Line Manager

* Tata Business Excellence Model

KEY PROJECTS

Fleet Dashboard 2023

* Achieved operational expense savings of 1.5 Lakhs.

* Generated additional business worth 2.3 Lakhs. Organisation Health Dashboard 2022

* Increased productivity by 18%.

* Enhanced overall customer satisfaction through real time data capture Supply Chain Optimization Lean Operations Management Strategic Planning & Execution Inventory Control & Management

Project Management SAP-WM Expertise SQL Proficiency Process Improvement Team Leadership & Development Budgeting & Capex Management Logistics Coordination Warehouse Management Systems SOP Development Reverse Logistics Stakeholder Engagement MIS & Reporting Cross- Functional Team Collaboration Coaching & Mentoring Customer Services Certified Internal Auditor

KEY ACHIEVEMENTS

Shri Shitla Enterprises (Operation Lead)

* Spearheading the development and implementation of a Fleet Dashboard that is continuously monitoring and reducing operational expenses, securing an additional 2.3 Lakhs in business.

* Leading efforts to enhance real-time decision-making capabilities for senior management through advanced visual reporting dashboards. Amazon India (Team Lead)

* Enhanced customer resolution times from 4 hours to 1 hour, improving customer satisfaction from 76% to 93%.

* Successfully reduced escalations by field engineers by more than 75%, through strategic process improvements and training enhancements.

* Increased the skill levels of off-field engineers from 67% to 84%, significantly boosting operational efficiency and service quality. Escorts Agri Machinery (Senior Manager)

* Developed and maintained process protocols and SOPs, achieving a 100% Operational Equipment Effectiveness (OEE) to reduce 11% obsolescence costs.

* Led a team of 150, including third-party logistics personnel, to meet stringent KPIs through comprehensive performance reviews and metrics analysis.

Implemented reverse logistics for rejected materials, ensuring 100% compliance within 72-hour turnaround time.

Tata Motors (Senior Manager)

* Spearheaded inventory reduction initiatives, reducing slow-moving inventory by 1.35 crore and optimizing nationwide plant requirements.

* Tripled SPD sales from 30 crore to 150 crore within two fiscal years, enhancing logistics and distribution operations.

* Led compliance with TS-16949, ISO-14000 (EMS), and ISO-18001

(OHSAS), ensuring adherence to international quality and safety standards.

* Collaborated with cross-functional teams to ensure on-time fulfilment of production (100 % CLIP / CVP) and supply chain requirements.

* Achieved 96.2% compliance rate through defect-free material line feeding.

Bosch Ltd (Assistant Manager)

* Managed the SAP-WM module effectively, achieving 100% process adherence and enhancing system operation and data accuracy.

* Implemented packaging optimizations, yielding annual savings of 30 Lakhs in dispatch costs.

* Increased delivery fulfilment to 93.6% for international plants in Brazil, China, and the Czech Republic through strategic coordination with production teams and meticulous customer order planning.

* Increased 21% team productivity through competency matrix.

* Implemented 3 bin strategy to increase material foot hold for “C” class components and reducing from 570 to 390 distinct components. Ashok Leyland (Senior Executive)

* Coordinated delivery fulfilments achieving a 96.2% success rate to inland plants and dealers, supporting robust cross-border operations.

* 95% VOR fulfilment within 48 working hour and 98.5% monthly SRM fulfilment.

* Supported decentralized information systems across northern region warehouses, optimizing material stocking strategies and enhancing inventory turnover to 48 days.

* Won the Best Team Performance award, fostering a collaborative work environment and significantly boosting team morale and effectiveness.

WORK EXPERIENCE

* Spearheading the development and implementation of a Fleet Dashboard that is continuously monitoring and reducing operational expenses, securing an additional 2.3 Lakhs in business.

* Leading efforts to enhance real-time decision-making capabilities for senior management through advanced visual reporting dashboards.

* Streamlining data processing to improve leadership's insight into business operations.

* Coaching team members on new reporting tools and software, enhancing team efficiency.

* Enhancing customer support strategies, ensuring high satisfaction among internal and external stakeholders.

* Ensuring all team projects are on track, meeting deadlines, and communicating updates to management regularly.

* Managing schedules and calendars for senior executives, optimizing office operations. Maintaining meticulous documentation and office management systems to boost overall office efficiency.

* Implementing innovative office management solutions that enhance visual accessibility and reduce time spent on file retrieval.

* Managed various business, operational, and personnel responsibilities.

* Improved customer resolution time from 4 hours to 1 hour, increasing customer satisfaction to 93%.

* Uplifted the skills of off-field engineers from 67% to 84%, enhancing team capabilities.

* Reduced customer and field engineer escalations significantly by implementing strategic training and process improvements.

* Facilitated control through internal audit to strengthen processes to mitigate possibilities of error.

* Developed and maintained protocols and SOPs, enhancing operational compliance.

* Managed and motivated a workforce of 150 to meet and exceed operational KPIs.

* Executed reverse logistics strategies for rejected materials, ensuring 100% compliance within 72 hours

* Nominated Plant Coordinator for “Permit to work” approving safety work methodology.

* Achieved 1000 LTI (Loss time Injury) safety work culture across work areas.

* Initiated safety walk at all hierarchy level across work function.

* Guided the strategic operations for inventory and distribution to streamline efficiency across the organization.

* Collaborated with cross-functional teams to ensure on-time fulfilment of production and supply chain requirements.

* Drove significant reductions in plant slow-moving inventory, achieving cost savings of 1.35 crore by coordinating pan-India plant needs.

* Tripled SPD sales from 30 crore to 150 crore by optimizing logistics and enhancing product dispatch strategies.

* Ensured compliance with TS16949, ISO14000 EMS, and ISO18001 OHSAS standards to uphold quality and safety across operations. Implemented Layered Process Confirmation LPC in inbound logistics, stores, and EHS to mitigate operational risks.

* Optimized budget allocation and improved Overall Equipment Effectiveness OEE by 12% for enhanced production planning.

* Coordinated the Small Lot Transport SLT project to streamline packaging and reduce external transportation costs.

* Ensured robust operations management, maintaining high customer satisfaction and operational efficiency.

* Coordinated international logistics, achieving a delivery fulfilment rate of 96.2%.

* Developed competency matrices that led to a 21% increase in team productivity.

* Handled the SAP-WM module, core installation team achieving 100% process adherence and improving data accuracy.

* Complete migration of all data from old accounting software to SAP within 24 hours. (Inbound logistics).

* Managed order processing and inventory analysis to reduce costs.

* Coordinated with pan-India plants to optimize material stocking.

* Achieved improvements in decentralized information system support.

* Reduce obsolescence through preservation, identification and FIFO methods.

* Responsibility given for PAN-North India first level troubleshooter for all IT operational Issues. KEY PROJECTS

Pull System - Tyre Feeding 2019

* Saved 2.5 Lakhs in manpower costs annually.

* Achieved zero-line stoppage, enhancing operational continuity and increase in worker productivity by 11% Central Warehousing 2018

* Saved 12 square meters of space and reduced inventory by 13 Lakhs.

* Boosted productivity by 12%

Kitting 2017

* Implemented a lean process saving 7.50 Lakhs in manpower and material wastage costs annually.

* Maintained zero-line stoppage for enhanced operational efficiency by 9%.

Replenishment Cycle

* Reduced inventory by 8.40 Lakhs through effective lean processes.

* Reduced Andon delays by 15% and increased workers upskilling by 8%.

Green Packaging Initiative 2016

* Saved 11 Lakhs in operational costs annually.

* Reduced material damages by 6% costing 8 Lakhs

annually.

Visual Store 2015

* Implement lean process increasing productivity by 8%.

* Improved customer delight.

Dashboard Warehouse 2015

* Transparency into system process

* Enhancement of real time decision making- data based Packing Improvement 2014

* Implemented lean processes

* Increasing productivity by 8%

* Saving to customer 1.5 Lakhs per shipment.

* Reduction in packing material cost 4 Lakhs YoY. Pull from Supplier 2013

* Achieved 98% fulfilment rate.

* Saved 2.8 million in operational costs annually. Pull from 3PL

* Consumption based inventory.

* Increased inventory turn by 12 cycles.

* Reduced plant inventory 3.2 Lakhs MoM.

3 Bin Policy 2012

* Implemented lean processes leading to zero-line

stoppage.

* Created buffer stock for “C” class components

5 Day Rolling Plan for Q part 2011

* Implemented FIFO processes,

* Increasing productivity by 20%.

High Rise Storage

* Reduced inventory by 20 Lakhs annually.

* Increased productivity by 6%.

* Utilisation of Vertical space

Advance Shipment Notification 2009

* Improved planning cycle by 6%

* Increase Inventory control & process improvement by 3% 6 Day Stocking Policy

* Optimized “A” class component by 85%.

* Reduced inventory by 10.5 Lakhs annually.

* Zero-line stoppage incident.

One Part One Family 2008

* Increase in material retrieval / picking accuracy by 93%.

* Optimised space utilization to 96%.

* Planned inventory (Min ~ Max) methodology.

* Reduce inventory 18 Lakhs annually.

Jai Shila Enterprises Operation Lead 01/2023 ~

01/2023 ~

Amazon India (Maps) Team Lead 06/2021 ~ 11/2022

Bosch Ltd Asst Manager 06/2005 ~ 04/2014

Ashok Leyland Ltd Senior Executive 12/1994 ~ 06/2005 Tata Motors Ltd Senior Manager 04/2014 ~ 02/2019

Escorts Agri Machinery Senior Manager 02/2019 ~ 08/2020

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