Customer Service Computer Technician
Resume:
Diane Vigil
Computer Technician and Support
Canoga Park, CA 91304
*****************@*****.***
Professional Summary
Resourceful self-starter with over ten years of expertise working as a Computer Technician for various organizations. computer repair and support, troubleshooting, installations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tech Support
Talent burst c/o insight global-Canoga Park, CA
June 2023 to Present
Did all scanner replacements and I programmed the new scanners in all VCA medical centers. Computer Technician
Din Enterprises-Canoga Park, CA
March 2020 to Present
I am a computer technician, I was hired by Din for contract projects. I have worked with centric. The customers I have worked with is Element, 3 locations and my job was to update their security software for all 3 locations, Fields Market, my job was to troubleshoot their network, I worked with online support and the last client I went to Chicago for a week and my job was to install 3 computer systems, install software, setup printers and i assisted with switching a network switch. Computer Technician
Self Employed Contractor-Canoga Park, CA
January 2007 to Present
Have an extensive background in computer repair, troubleshooting, upgrades, computer installations, network configuration, POS installations and upgrades Typist
PROVIDENT TITLE COMPANY-Sherman Oaks, CA
March 2020 to June 2022
Assigned Policy numbers
Customer Service Representative
APPLE ONE-Woodland Hills, CA
November 2018 to March 2020
Worked for various companies performing a large variety of jobs. Which gave me the knowledge and experience to add to my resume.
Education
Bachelor's degree in Criminal Justice
ITT Technical Institute-Sylmar - Sylmar, CA
September 2009 to June 2010
Certification in Information Technology
C Tech - Los Angeles, CA
September 2004 to June 2005
Certification in Computer Repair and Networking
Ed Net Career Institute - Woodland Hills, CA
September 2001 to June 2002
High school diploma
Royal High School - Simi Valley, CA
September 1983 to June 1985
Skills
• DHCP
• Computer Repair (10+ years)
• Desktop support
• Technical support
• Python
• Administrative experience
• SharePoint
• Ethernet
• Active Directory
• Computer Networking
• Help Desk (10+ years)
• System administration
• Microsoft Outlook
• LAN
• Microsoft Access
• Operating Systems (10+ years)
• Answering Phones
• ERP systems
• Research
• Computer science
• Live chat
• Microsoft Windows
• Operating systems
• IPsec
• SQL
• Legal research
• Verbal and Written Communications
• Taxcut
• Taxact
• Legal Citation
• Firewall
• Windows
• Desktop administration
• Remote access software
• DNS
• Microsoft SQL Server
• Customer service
• VPN
• Network Support
• Computer hardware
• Desktop Support (10+ years)
• Intune
• Processing court Documents
• Microsoft Windows Server
• Personal assistant experience
• IT sourcing (10+ years)
• Typing
• IT support
• Google Cloud Platform
• Active listener
• Calyx Software
• VMWare
• Legal case management
• iOS
• Computer networking
• Network administration
• Software troubleshooting
• Comptia (10+ years)
• IT
• Communication skills
• TCP/IP
• QuickBooks
• IP networking
• Microsoft Office
• Network engineering
• Software development
• Network protocols
• IT (10+ years)
• Analysis skills
• Zendesk
• Adobe Acrobat
• Software troubleshooting (10+ years)
• Remote Access Software
• Information Security
• PHP
• Microsoft Excel
• Help desk
• Information security
• AWS
• Network support
• Peachtree
• Software deployment
• Azure
• Routing protocols
• Network Administration
• Proofreading
• Pc Support (10+ years)
• Adobe Photoshop
• Data center experience
• Genie Software
• Certification (10+ years)
• WAN
• TCP
Certifications and Licenses
Telephone and Cable Specialist
MCP
MCSE
CompTIA A+
CompTIA Advanced Security Practitioner
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