Customer Service A Team

Kierra Mines

Email: *********@*****.*** Phone: 779-***-****

Rockford, IL 61104

Career Goal

Running a few successful businesses. Highly motivated, quick learner, witty, calculated, reliable, and driven to get the job done.

Key Skills

- Quick learner with strong adaptability

- Witty and strategic thinker

- Highly reliable and dependable

- Strong problem-solving skills

- Focused on quality and efficiency

- Excellent leadership and team coordination

Work Experience

Owner/Operator - Eras Cleaning Service

Rockford, IL 2024 - Present

Founded and operate a cleaning business, providing residential and commercial cleaning services. Handle client relations, scheduling, and service execution. Production Worker - Gunite Corporation

Rockford, IL 2023

Worked in manufacturing environment, ensuring product quality and meeting production targets. Team Member - Blaze Pizza

Chicago, IL 2017

Prepared orders, maintained cleanliness, and provided excellent customer service in a fast-paced environment.

First Shift Lead - Holiday Inn Express

Wisconsin Dells, WI 2016

Supervised front desk operations, trained staff, and ensured high-quality guest services. Debt Collector - Confidential Agency

Kierra Mines

Email: *********@*****.*** Phone: 779-***-****

Rockford, IL 61104

Lombard, IL 2015

Managed collection calls, negotiated payment arrangements, and maintained compliance with collection laws.

Education

Western Illinois University

Everest College

Triton College

High School Diploma

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