Senior Qa Software Tester

Sailaja Attili

Senior QA Consultant

Plano, TX 408-***-**** *******.******@*****.*** www.linkedin.com/in/sailaja-attili-845a4912

Professional Summary

Certified software tester and Results-driven Senior QA Consultant with 11+ years of experience leading quality assurance initiatives for banking, Insurance, Toll applications. Proven expertise in manual testing/automation, reducing defect escape rates. Skilled in Agile methodologies, Waterfall methodologies, mentoring teams delivering high-quality software solutions. Actively involved in all the phases of SDLC & STLC lifecycles and performed testing in API, System, UAT, Functional, Regression, Database, Performance, Stress, smoke, Load, Sanity, vulnerability and Black Box Testing successfully. I have experience in web applications, mobile applications & E-Commerce (Retail shopping cart), applications from account creation to the account maintenance.

Technical Skills

Testing and defects management Tools: HP ALM 11.52, HP Quality Center 10.00, QTP 11.5, Load Runner 11.0, Test Director 8.0, Win Runner 9.20, Selenium 3.0.1, SOAP UI 4.5.1 NGPRO, Q-Test Manager/Management testing tool, Jira Zephyr scale. 8.14, SOA integration testing tool 2022.2, Testopia, JIRA v7.1.9 & 8.14, Github 2.10.4 – issues

Languages known: PL SQL, SQL, C++

Methodologies: Agile, Scrum, Waterfall, DevOps

Standards: softest software tester

Others: Tera term 4.75, VMware, Jenkins 2.2.0, ASZ-Zena Workstation, Tableau 2019.3, Microsoft Azure, GitHub 2.10.4, postman, Nastel application,

Professional Experience:

Senior Quality Assurance Specialist Employer: Quarterhill inc.,

Jan 2025 – July 2025

Handled new projects in Toll applications in end-to-end scenarios from account creation to the account maintenance that includes payments such as ACH, CC, cash/check in internal applications, website applications & Mobile applications. Performed testing in Dev, Test, UAT & prod env.

Lead multiple critical module assignments parallelly and delivered the product within the timelines. Handled the critical issues and demoed them to the client with the fixes successfully and moved them to prod.

Designed test strategy, test plan, test cases from scratch and executed them in timely manner and reported the issues and collaborated with cross-functional teams for resolving the issues with the post deployment. Documented the test results before the fixes and after the fixes and shared with the teams for the references.

Mentored junior QA staff, improving team productivity as and when required. Actively participated in the team meetings/Agile meetings and supported the teams with QA strategies and the work flows whenever needed. Contributed additional hours regardless of core working hours to complete the assignments within the short deadlines.

Client: Bank of America, Employer: https://www.innovasolutions.com/

Senior Quality Assurance Consultant – V (API tester)

September 2021 – April 2024

Designed and executed test cases for banking system, identifying critical defects and improving system reliability.

Performed API testing manually through soap API framework and by using automation test scripts through SOA testing tools.

Developed risk-based testing strategies for new projects, reducing defect escape rates for high-stakes financial applications. Collaborated with the cross functional teams to resolve the issues.

Automated REST & SOAP API testing using Postman, streamlining validation processes.

Facilitated Agile ceremonies, ensuring 100% on-time delivery of testing milestones for 10+ projects.

Performed DB testing, backend testing, API testing, SL certifications verification testing, regression testing for monthly releases and quarterly releases. Documented the test results and shared with the team.

Mentored junior QA staff, improving team productivity as and when required. Actively participated in the team meetings/Agile meetings/scrum/PI planning sessions and supported the teams with QA strategies and the work flows whenever needed. Contributed additional hours to complete the assignments within the short deadlines.

Gave KTs on the work done process/flows/new enhancements/projects.

Client: TransCore, Employer: www.nescoresource.com

Sr. SW QA Engineer

August 2019 – Dec 2020

Handled 2 different client projects (new) related to payment portal functionalities on web accounts such as creating accounts, updating accounts, and maintaining the accounts on client interface and internal integrity.

Worked on Manual Replenishment and Auto replenishment functionalities end to end test scenarios. Created test cases, ran the test based on baseline requirements, business policies and client requirements successfully and took care of filing defects, followed up with the fixes and resolved. Documented the test results and shared accordingly to the product owners, project managers, leads and to the team.

Took ownership of Web testing, Mobile web testing, Mobile App testing and actively involved in the entire testing from end to end. Performed Regression testing, sanity testing, smoke testing, UI testing, Ad hoc testing, user story-based testing in UAT/prod on these devices testing from end to end. Prepared test cases with minimal or no supervision and attended/conducted team meetings, spring call meetings, project status meetings and gave continuous support towards Mobile testing on the new project.

Helped dev team/product owners to re-design the client interface that was available with poor performance before to a high-quality client interface. Worked countless hours to make it happen across desktop and mobile applications. Used Jira for the defects.

Actively involved in dry runs and client demos.

Actively participated in testing team activities, guided, and mentored juniors.

Created test cases for new projects, based on assumptions from scratch across a wide variety of business rules (complex), executed the test cases, logged the defects, and worked with the development team to fix the issues and documented the test results accordingly and submitted.

Gave KTs on the work done process/flows/new enhancements/projects.

Employer: Electronic Transaction Consultants Corporation (ETCC), Richardson, TX

Software Quality Control Tester III

July 2018 -July 2019

Supported 3 different client projects helping on quality testing in terms of product assurance making sure that the apps are working as expected as per the business rules and needs

Involved in DR (Disaster recovery) testing, Tokenization testing, Functional testing, Regression testing, WebLogic upgrade testing from test to pre-prod, pre-prod to prod, cross browser testing, sanity testing, Load testing, integration testing, UAT & backend testing.

Worked on online transaction payment functionalities such as creating an account, updating, making payments via CC, adding a new CC and complete the transactions with tag requests payments options etc.,

Did backend testing by inserting data, update data & deleted data in addition to data retrieving as part of back-end testing by reviewing & running the scripts in SQL.

Created test plan, test cases for the new enhancements, roadside projects & maintenance. Wrote test cases based on Test plan, use cases, requirements and BRD’s.

Helped on heat tickets (opened by clients) fixes testing and reported bugs as and when they are identified and to resolve the issues.

Conducted meetings with BA’s for reviewing/updating BRD’s and attended the project meeting calls on need basis

Trained/mentored new testers and developers in the team.

Employer: Blue Cross Blue Shield, Richardson, TX QA Test Analyst

April17- Nov’17

Got promoted to QA Test Analyst and worked as a QA Test Analyst in IT Governance team for internal projects in IT QA Department under Agile/Scrum projects.

Worked as a POC for DevOps projects and handled about 6-7 projects simultaneously. In addition to leading and testing the projects, I also worked as PTL (Portfolio Test Lead) for one of the DevOps projects.

Worked closely with DevOps teams for the tool enhancements such as Jira enhancements, Jenkins & GitHub applications in the IT QA department under IT Governance.

Involved in Dashboard metrics application migration process and completed the project successfully without any issues

Involved in project Auditing and attended the meeting calls with product stakeholders, with entire team and helped them in the project approval/Reject process every month. Participated in the project budgeting/cost estimation calls for the several projects.

Worked on Dash Board metrics and generated customized reports as per the user needs and supplied them as and when required. Helped them on db analyzation and coordinated with offshore team to identify the defects and fix them as and when they occurred.

Employer: Blue Cross Blue Shield, Richardson, TX QA Analyst Oct 2014 – April 2017

Converted to full time employee to BCBS (HCSC) and worked on individual projects 100% on a variety of applications with minimal guidance and lead the projects successfully

Worked on System Testing, Regression Testing GUI Testing, System Integration Testing, Smoke Testing, Database Testing, Functionality Testing, change requests testing & User acceptance testing. Used Jira for the defects.

Created Test Plan, Test Scenarios, Test Cases and Test Matrix documents analyzing the Use Cases and updating the Traceability Matrix to check the coverage analysis.

Used SQL and PL/SQL for extracting the required data related to testing, test dataset creation and verification.

Actively involved in end-to-end testing of service-oriented architecture (SOA) and designed comprehensive test cases to validate the business functionality, integration testing and regression testing.

Conducted and attended the Team meetings and updated the work status regularly

Participated in defects calls and helped the developers to find the issues

Trained/mentored new testers and developers in the team and assigned the associated tasks to work.

Client: Blue Cross Blue Shield, Richardson, TX, Employer: Ciber Inc

Oct 2013 – Oct 2014

IT QA Analyst

Worked as an ETBS System tester for government plans in domain applications

Designed and developed more than 1000 test cases and executed them in Quality Center. Performed Regression testing. Worked as an active team member paid full attention to the work flow attended the meeting calls, documented test requirements, test cases, test runs, test results and generated reports as and when needed. Used HP ALM for defects tracking.

Contributed after hours to complete the projects successfully within the time line

Supported Government projects such as Centennial, MMAI, MAPD with Requested units and Admit date.

Covered testing on Used diagnosis codes based on the Requirement and add to the list. Generated Denial letters and tested.

TiVo Inc, San Jose, CA

Quality Assurance Tester/Technician

Nov 2012 – Jul 2013

Worked in QE FAST Team (Nov 2012-April 2013) and in QE Certification Team (April 2013-July)

●Worked on HDMI testing, tuner adapter testing, cable card testing, and app testing (Netflix).

●Worked on multiple platforms loading DVR boxes and ran test cases using Bugzilla & Testopia

●Tracked and reported bugs in release products and interacted with developers for resolution

●Took initiative in the projects and trained/guided a team of 10 testers.

●Environment: Bugzilla, Testopia, Tera term 4.75, VMware, Linux, MS-Office, Windows 2007

Client: CCH Incorporation, Chicago, IL, Employer: Technisource Inc.,

Quality Assurance Associate

Jan 2009 – Apr 2009

●Involved in development and execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.

●Conducted Black Box Testing (Functional Testing & Regression Testing) & UAT.

●Editing of automated Win Runner scripts by inserting data manually

●Tested CDs based on link scripts reports, check-lists, batch files, mag image directory & RPTP. Tested the Internet products, data applications manually

Academic Background

Post Baccalaureate Certificate in Information Systems and Management (ISM) Oct 2013 – Oct 2015 University: UC Berkeley Extension, University of California

Master of Business Administration (MBA), Andhra University, India

Bachelor of Commerce (B. Com), PVRTD College, India

Certifications/Training

Certified Software tester from Softest (certified Tester Professional)

Have certificate in SQL/PL from Oakton Community College, Chicago

Took training in Quality Assurance from Training Tree Incorporation, Chicago

Took training in SAP FICO from VISA computer technologies, India

Took training in SAP CRM in online

Received CC (Competitive certificate) from Toast Master International

Received CL (Competitive Leadership) & ALB from Toast Master

Did course in Selenium from H2K Infosys

Awards:

Received SPOT award, BCBS(HCSC) (09/11/2015) – Teamwork in temporary assignment as system tester for Retail Shopping Cart.

Contact this candidate