Customer Service Fast-Paced

***** ******* ****** *****, ************, US, ****8 •

***************@*****.*** • +1-312-***-****

KAYTRELL HICKS

PROFESSIONAL SUMMARY

A strong foundation in classroom management and a commitment to creating positive learning environments. Demonstrates effective customer service and team management skills, developed through diverse roles in education and fast-paced settings. Eager to leverage communication and instructional abilities to drive success and enhance organizational efficiency. EMPLOYMENT HISTORY

SUBSTITUTE TEACHER Dec 2024 - Present

ESS Jacksonville, Florida

• Managed classroom behaviors and provided instruction for various subjects.

• Assisted students with homework and provided individualized support as needed.

• Collaborated with other teachers and school staff to ensure a positive learning environment. WAREHOUSE Sep 2024 - Dec 2024

Lyneer Staffing Jacksonville, Florida

• Managed inventory and organized warehouse materials for efficient storage and distribution.

• Picked and packed orders accurately and efficiently to meet customer deadlines.

• Maintained a clean and organized work environment in compliance with safety regulations.

• Collaborated with team members to unload incoming shipments and inspect for damages or discrepancies. WENDY'S SHIFT MANAGER Feb 2022 - Jul 2024

Fast Food Restaurant Jacksonville Beach

• Managed a team of employees in a fast-paced environment at a busy restaurant chain.

• Ensured smooth operation of the restaurant by overseeing daily tasks and addressing customer concerns.

• Trained new employees on company policies, procedures, and customer service standards. LIFEGUARD May 2020 - Sep 2023

Systems Services Jacksonville, Florida

• Proven track record of implementing and enforcing safety protocols to ensure the well-being of pool patrons.

• Strong ability to quickly respond to emergencies and administer first aid as needed.

• Excellent communication skills demonstrated through effectively communicating with staff and patrons. EDUCATION

HIGH SCHOOL DIPLOMA Aug 2020 - Jun 2024

Duncan U. Fletcher 700 seagate

SKILLS

Cashiering, Lifeguarding, Cash Handling, Cleaning, Packaging, Food Service, First Aid, Team Management, Customer Service, Training, Safety Protocols, Inventory Management, Classroom Management, Instruction.

Contact this candidate