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Staff Support Account Services

Location:
Garland, TX
Salary:
$27.00
Posted:
September 02, 2025

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Resume:

August, ****

To Whom It May Concern:

I am seeking an exciting opportunity to contribute to the growth and success of an established company and its associates.

I have 20 years in Mortgage/Title experience, which has given me a varied understanding of procedures and concerns. My current employer is delighted with my performance, but I view myself as a troubleshooter as well, and most of the reorganizations initiated here have come to fruition. I am eager to consider new ventures and challenges.

I am who stays abreast of my field, am technically informed, earn staff support, and am committed to achieve total success. Please consider me and the qualifications I can offer to your department as a candidate.

I have been seeking just such an opportunity as this, and I think my background and your requirements are a good match. My resume is enclosed for your review.

Thank you for your attention. I certainly look forward to exploring this further.

Sincerely,

Ronald K, Barnett

Ronald K. Barnett

4709 Las Palmas Ct

Garland, TX 75043

Cell 972-***-****

*******************@*****.***

Innovative thinker with over 20 years and experience with mortgage processing. Possessing a skilled background in technology, mortgage operations and payment analytics. Proven ability to quickly analyze key business drivers and develop strategies to grow.

Strong computer skills

Open minded with a willingness to learn

Well spoken and very professional

Positive Attitude

Strong Work & Professional Ethics

Motivate others toward success

Highly Motivated

Self starter/Well Organized

EXPERIENCE:

Fay Servicing- May 15, 2023/August 15,2024

Foreclosure Payments

Reinstatements for borrowers accounts

Post mortgage payments on accounts

ACH set ups

Work Pivot Tables for balancing batches,

Processing mail

Disbursment checks and invoices

UPS/FED Ex

Nationstar Mortgage DBA Mr.Cooper–June 6, 2005 /April 4, 2023

Account Services/ACH Department Lead

Post mortgage payments on accounts for loans, work NSF’s, Extensions, Foreclosure Bankruptcy Payments, Disbursement Invoice & Posting Pending items in queue, Work Pivot Tables for balancing batches, Excel, & some Access.

Train new employee in several processes within Account Services Department.

Set up all borrowers preparing to pay mortgage with banking institution of their choice

Maintain all preparation for Automatic Drafts with Nationstar borrowers

Reviewed ACH applications for all set up with ACH program.

Consulted customer with desired payment level when preparing to set up on ACH program.

Ensure timely ACH runs balancing, drafting, and maintaining constant communication throughout the entire loan process.

Initiated, planned, and implemented excel spread sheet for all past and future drafts.

First American Lender Adv. – Nov, 2003- May, 2005 Lewisville, TX

Resolutions Clerk/Recording Technician II

Resolve document issues that would arise daily dealing with borrowers and lenders.

Handled phone calls daily in regards to the whereabouts of Recorded and Unrecorded documents.

Cancel/Bill checks for certified copies of various recorded documents.

Train new employees on recording and correcting rejection procedures.

Cross reference using Ernst Publishing Website and other material for accurate title information.

Countrywide Home Loans April 1999 – Oct. 2003

Tax Consulant Servant / Sr. Tax Repersentative

Trained new employees with various ways of tax information on borrowers accounts

Supervised and developed tax processors with various states.

Customized tax programs tailored to meet the financial state laws. Reviewed tax reports, analyzed income statements and performed tax liens and tax sales and combined asset worth.

Consulted customer with desired payment level and cost level associated with buying a new home with tax liens

Ensure timely closing with homes involving loans by maintaining constant communication throughout the entire loan process amongst borrower, appraiser, Title Company, processor, and realtor.

Initiated, planned, and implemented tax lines on Countrywide AS400 system.

OfficeMax - CopyMax Sept.1989-Feb 1999

Copymax – Team Lead

Duties included consulting with customers to determine needs and designing creative solutions; accurately documenting and pricing customer orders; positively contributing to the customer's shopping experience by providing high quality, accurate products and services in a friendly, efficient and timely manner; operating and training on a wide variety of equipment; scheduling, managing and tracking production flow; creating proofs for customer orders; maintaining equipment and supply levels; and ensuring communication between shifts.

EDUCATION

Basic High SchoolStudies:

Accounting

Biology

Algebra

Sociology

Okmulgee High, Okmulgee, Oklahoma 1982 - 1986 High school diploma –top 25% in class

Basic High School Studies

SKILLS

Computers (hardware & Software), Marketing, Sales, Business Development, Verbal Communication, Presentation, Structural Training, and motivating others.

References:

Ashlee Price Camellia Burnett

Scott Zepries Deborah McCoy



Contact this candidate