DANIEL MORGAN
T: 704-***-**** // E: ******@*****.***
EXPERIENCE
**** – present FUJITEC ELEVATOR
Mechanic Apprentice
Communicated clearly and professionally with building managers and tenants to explain service work, timelines, and safety protocols, reinforcing trust and satisfaction. Functioned as a knowledgeable point of contact on-site, answering client questions and identifying potential upgrade opportunities during maintenance. Supported senior mechanics in diagnosing elevator issues and translating technical findings into customer-friendly explanations.
2012 – present FREELANCE DATA ANALYSIS – AMAZON PUBLISHING Completed freelance data analysis projects utilizing data management, cleaning, manipulation, analysis, and visualization. Proficient in MS Office Suite, Excel, SQL. Self-Published a total of sixteen books with over ten thousand units sold. Experienced in Adobe Creative Suite and market analysis-based sales strategies. 2018 – 2022 BNSF RAILROAD
Freight Train Conductor/ Yard Foreman
Operated trains up to three hundred cars and twelve engines, including hazardous and oversized cargo, in demanding conditions.
Coordinated with engineers, dispatchers, and trainmasters on cargo makeup, routing, scheduling, and safety alerts.
2007 – 2015 ALDI GROCERY
Store Manager
Managed all aspects of store operations, including staffing, sales, and maintenance; opened new locations and revitalized underperforming stores. Led division in customer praise submissions, combining empathy with service. Promoted three assistants to Store Manager, ranking in top 2% for internal talent development.
EDUCATION
GOOGLE CAREER CERTIFICATE
Google Data Analytics Certification
ILLINOIS STATE UNIVERSITY
Bachelor’s Degree, Economics