Audio Visual Technology Specialist
Resume:
Stephen Parker
Audio Visual Technology Specialist
Raleigh, NC
*****************@*****.***
Professional Summary
Highly skilled and results-oriented Audio Visual Systems Specialist with extensive experience in both Live Audio Engineering and AV system design, installation, and maintenance. Holding a CTS certification from AVIXA, I bring a deep understanding of industry standards and best practices to deliver outstanding, customized AV solutions. Known for professionalism, technical excellence, and a relentless commitment to exceeding client expectations, I specialize in creating seamless live event experiences while optimizing system performance for both permanent installations and dynamic environments. Passionate about innovation and customer satisfaction, I strive to elevate every project to new heights of quality and efficiency.
Authorized to work in the US for any employer
Work Experience
Classtech Support Analyst
North Carolina State University-Raleigh, NC
August 2022 to June 2025
• Holds the CTS Certification from Avixa (Certified Technology Specialist) in Audio Visual technologies.
• Managed 1/3 of about 340 spaces on campus with audio visual teaching technology and support.
• Oversaw part time Student workers and full time Temporary Workers in responding to Help Desk requests from classroom needs and deploying immediate support help.
• Managed inventory as equipment was moved from room to warehouse etc. for repairs and replacements.
• Designed custom rack elevations and built numerous AV systems for new classroom spaces based on AVIXA standards.
• Managed IP and MAC addresses on the IPM for system control when installing equipment across many VLANS.
• Improved the serviceability in racks and lead team to bring a new culture of excellence in rack cabling.
• Led many cable replacement installations for upgrading old CAT 5 to CAT 6A for 4K technologies.
• Recent Accomplishment: Managed the deployment of 180 Epiphan Nexus Media Recorders into classroom spaces while coordinating installs around room schedules, leading the student technicians on the installations. Accomplished the installations in 3 weeks. Field Service Technician
Poe Enterprises-Norfolk, VA
February 2020 to June 2022
• install physical layer from rough in to turn up for commercial networks
• Performed service work on copper and fiber network cabling and devices, serviced and installed CCTV, POS, Audiovisual, analog and network voice systems.
• Performed site surveys for job biddings
• Hands on support for low voltage systems troubleshooting and repair
• Lead technician for most jobs, ensuring job accuracy and completion per scope of work from clients Structured Cable Technician
Verigent-Garner, NC
November 2019 to June 2022
Amazon Fulfillment Center Project
• Read and interpret Blueprints using plan grid software
• Pulled and terminated Cat 6 Cable
• Tested cabling with head and remote with fluke network tester
• Consistent RJ-45 and Keystone terminating
• Building brackets for WAPs and Cameras out of uni-strut and hardware
• Installing WAPs and Cameras according to blueprints
• Installed outdoor cameras
• Installed switches
• Terminating in the cabinets/rack
• Troubleshooting problems in cabling and termination
• Focused and aimed cameras using Ever focus device
• Operated single and double scissor lifts, 30’ and 60’ boom lifts AV Service Technician
Abbott’s AVDI-Leo, IN
January 2019 to August 2019
• Installation & service technician for commercial & residential AV installation, security, POS wiring, & networks.
• cabling for AV, security & POS systems and cable termination.
• built racks for commercial AV systems mainly in sports bars Technical Director
The Pointe Church-Fort Wayne, IN
February 2016 to December 2018
• Oversaw Front of House Audio, Video, Lighting, Internet Broadcast and Stage design aspects of the church.
• Responsible for programming, and preparation for the weekend services.
• Recruited, trained and lead volunteer teams in the technical roles on a weekly basis and mixed Front of House audio full time while leading the other teams. Audio Engineer
C3 Church-Clayton, NC
September 2013 to February 2016
• Lead Audio Engineer, Lighting director and Student Production Director.
• I was responsible for leading and training volunteer teams that I oversaw. I also recruited, trained and lead all of the Technical Arts aspects of the student ministry which had lighting, graphics operator and audio engineer teams of teenagers.
Education
Bachelor's in Theology
C3 College-Clayton, NC
September 2011 to May 2013
Skills
• Basic math
• Field Service
• VPN
• Electrician Helper
• Active Directory
• Low Voltage
• Network Support
• Maintenance
• Network Infrastructure
• Network Installation
• Cabling
• CCTV
• Technical support
• Audio Visual
• Service Technician Experience
• Blueprint Reading
• Microsoft Windows
• Help Desk
• Mechanical Knowledge
• Customer service
Certifications and Licenses
Dante Level 3
April 2024 to Present
I am certified in Date digital audio networking systems at the basic level. CTS from Avixa
September 2023 to Present
Driver's License
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