Customer Service Data Entry

Jevonte Lyons

Nashville, TN *****

************@**********.***

+1-423-***-****

Professional Summary

Authorized to work in the US for any employer, Retired Army Verteran Willing to relocate: Anywhere

Work Experience

Overnight Manager

Gold's Gym-Murfreesboro, TN

September 2019 to May 2024

Memberships, maintenance, work orders, customer Service, Housekeeping, Welding Internship (Senior Yr)

MV2 Entertainment-Nashville, TN

May 2023 to August 2023

Internship hours during university,

Data Entry, Film project, Songwriting, Talent Scouting Fraud Prevention Specialist (Remote)

Advanced Call Center Technologies (Bank Of America)-Johnson City, TN October 2022 to January 2023

Management of Banking Accounts

Customer Support

Taking phone calls

Hybrid (Remote )

Full time

Working on school break

Missionary Work

Bradley’s in Malawi-Malawi Africa

June 2022 to July 2022

Taught English, Music, Story time

Intern (Junior Yr)

Reliant Talent Agency-Nashville, TN

February 2022 to July 2022

Data Entry, Booking, Talent Scouting, Ticket Counting, Scheduling, Customer Service Team Lead

Target-Kingsport, TN

August 2015 to May 2017

Customer Service (Part-Time)

• Led a team of 6 employees, providing guidance and support to ensure efficient operations

• Managed daily operations, including scheduling, inventory management, and customer service

• Maintained high standards of quality control to ensure customer satisfaction Education

Bachelor's degree in Music Business/ Mass Communications Middle Tennessee State University-Murfreesboro, TN August 2019 to May 2023

Dobyns Bennett High School

January 2013 to December 2016

Skills

• Word Processing

• Sales

• Accounting

• Teaching (1 year)

• Quality control

• ASME codes & standards

• Microsoft Office

• GENERAL OFFICE

• Cash handling

• Customer service

• Social media management

• TYPING

• Blueprint reading

• DATABASE MANAGEMENT

• Precision measuring instruments

• VIDEO CONFERENCING

• Digital Marketing

• Performance marketing (3 years)

• 40 WPM

• Microsoft Powerpoint

• OSHA

• Hotel experience

• Leadership

Certifications and Licenses

OSHA 10

TWIC Card

Welding Certification

Driver's License

AWS D1.1

CPR Certification

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