Customer Service Beverage Attendant

Kelis Sims

High Point, NC ***** ************@*****.***

Summary

Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments. Friendly Food and Beverage Attendant brings talents in customer service, order taking and addressing customer complaints. Punctual and responsible individual familiar with basic kitchen equipment operations and food and hygiene safety regulations. Recognized for outstanding stamina and scheduling flexibility. Skills

POS System Operation

Order Accuracy

Sanitation Standards

Food presentation

Food safety knowledge

Cross-Functional Teamwork

Meal prep

Beverage Preparation

Experience

FOOD AND BEVERAGE ASSOCIATE 09/2023 - Current

Round One Entertainment - Greensboro, NC

Adhered to all safety and sanitation guidelines while preparing food items. Prepared drinks according to recipes specified by the restaurant's menu selections. Trained new employees on restaurant protocols and procedures related to Food and Beverage services. Checked identification cards of customers ordering alcoholic beverages to verify age requirements were met. Provided assistance to kitchen staff when needed for tasks such as dishwashing or prepping ingredients for meals. Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.

WAREHOUSE ORDER PICKER 01/2022 - 03/2022

Fed Ex Ground - Greensboro, NC

Organized order picking by utilizing bin locations, product codes, and other identifying information. Utilized hand-held scanners to locate and pick orders from shelves. Updated computer systems with accurate information regarding received goods and shipped products. Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking. Packaged fragile items with protective padding to prevent damages during shipments. CASHIER/COOK 08/2019 - 06/2021

Taco Bell - Greensboro, NC

Counted cash in register drawer at beginning and end of shift, maintained reports of transactions and greeted customers when entering and leaving establishment, maintained clean, sanitized and well-organized food preparation zones and assisted customers by answering questions and fulfilling request Inspected kitchens for sanitary conditions before the start of each shift. Cleaned kitchen equipment, surfaces, utensils and dishes. Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

ORDER SELECTOR 06/2019 - 07/2019

Ralph Lauren - High Point, NC

Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.

Enhanced efficiency in shipping processes by accurately labeling boxes, crates, and containers with correct order information.

Achieved reduced fulfillment errors through the use of RF scanners to swiftly pick items and place them in appropriate bins.

CASHIER 01/2018 - 02/2019

Cookout - Greensboro, NC

Checked completed order for accuracy and bagged meals for easy carrying, assisted customers in choosing menu items by providing food complementing information, and replenished condiments, beverages and supplies while maintaining cleanliness of service areas.

Operated cash registers, credit card machines and other related equipment with accuracy. Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.

Organized order taking station to ensure efficient workflow. Education and Training

Northeast Guilford High School - Mcleansville, NC High School Diploma 06/2018

Certifications

Food handler certification

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