Customer Service Associate

Tamia Jackson

**************@*****.*** 510-***-**** Stockton, CA

Professional Summary

Dedicated and adaptable professional with over five years of experience in customer service, caregiving, and delivery logistics. Known for maintaining high standards of care and service, communicating effectively, and performing well under pressure. Currently seeking new opportunities to leverage my diverse background in fast-paced, people-focused environments.

Work Experience

Lyft - Independent Contractor Driver

Stockton, CA May 2025 - Present

- Provide timely, safe, and courteous transportation services to local passengers.

- Use GPS and mobile apps to optimize routes and maintain a high customer satisfaction rating. Qureshi Care Home - Caregiver

Lodi, CA June 3, 2024 - October 17, 2024

- Ensured a secure and hygienic environment by maintaining facility standards.

- Provided personalized care and support, fostering positive interactions among clients.

- Prepared nutritious meals and executed client-specific treatment plans, while diligently documenting case notes. Amazon Delivery Service Partner - Delivery Driver

Stockton, CA December 25, 2023 - March 9, 2024

- Delivered high volumes of packages daily while adhering to company safety and accuracy standards.

- Communicated effectively with customers and team leads to ensure smooth daily operations. Better Living and Care Home - Caregiver

Stockton, CA July 2018 - May 2023

- Ensured a secure and hygienic environment by maintaining facility standards.

- Provided personalized care and support, fostering positive interactions among clients.

- Prepared nutritious meals and executed client-specific treatment plans, while diligently documenting case notes. Toys R Us - Customer Service Associate

Fremont, CA May 2018 - June 2018

- Assisted customers with purchases and resolved issues promptly.

- Handled store opening/closing, register operations, and cash management. Luckys - Customer Service Associate

Union City, CA February 2018 - May 2018

- Ensured customer satisfaction through fast, friendly service.

- Managed stocking, cleaning, and front-end duties including cash handling. Education

San Joaquin Delta College - Took classes in General Studies Stockton, CA

Decoto Independent Studies - High School Diploma, General Studies Union City, CA 2018

Skills

- Customer Service & Communication

- Patient & Attentive Care

Tamia Jackson

**************@*****.*** 510-***-**** Stockton, CA

- Route Optimization & Navigation

- Fast Learner & Dependable

- Team Player & Organized

- Microsoft Office & Technology

- Detail-Oriented & Adaptable

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