Customer Service Operations Manager
Resume:
Firaol Edea
Operation Manager
Addis Ababa Ethiopia
Addis Ababa, Ethiopia - 0000
*****************@*****.***
About Me
Summery
Results-driven finance and business professional with over five years of progressive experience in accounting, financial analysis, and business administration. Holds a Bachelor’s degree in Accounting and Finance and a Master’s in Business Administration, with a proven ability to drive financial efficiency, manage budgets, and support strategic decision-making. Adept at working in fast-paced environments, collaborating cross-functionally, and delivering accurate financial reports that support business goals. Known for a strong analytical mindset, attention to detail, and a commitment to continuous improvement. Education & Skills
Marketing, Management, Sales, Accounting And Finance Expert Business Administration
Rift Valley University
Jan-2020 - Jan-2021
Addis Ababa
Accounting And Finance
St. Mary’s University
Oct-2017 - Jul-2019
Addis Ababa
Employment History
operation manager Oct-2019
bank of Abyssinia, Ethiopia
Currently working
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customer service and sales management Oct-2024 to Oct-2024 Addis Ababa Ethiopia
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Jul-2024 to Jul-2024
conflict resolution skill
Addis Ababa Ethiopia
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Courses
delighting the customer
to
b
delighting the customers
Aug-2021 to Aug-2021
bank of Abyssinia
Hobbies & Languages
Reading painting traveling and fitness
English, Amharic
And Oromic
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