Data Analyst - Tableau, Power BI, Excel, and more

Timothy Brown, AAS

Operations Reporting Analyst

**** ******** **. *******, ** 42003 Tel: 931-***-****

*********@*****.*** LinkedIn

Results-driven Operations Reporting Analyst with over 4 years of experience in data management, analysis, and visualization. Proficient in Power BI, Tableau, and Excel, delivering actionable insights to improve operational efficiency and support strategic decision-making.

Employment History

Skills

Operations Data Analyst, Bank of America, Paducah, KY

March 2022 – Present

Developed and verified data collection processes, ensuring accuracy and integrity.

Migrated reporting to Power BI, enhancing accessibility.

Created interactive Tableau dashboards to identify trends and support strategic decisions.

Optimized IT asset management, reducing costs through in-depth data analysis.

Delivered ad-hoc reports to senior management, improving decision-making timelines.

IT Asset Manager, Cisco, Paducah, KY

January 2021 – March 2022

Managed IT asset inventories for 6–9 accounts using ServiceNow, maintaining 90%+ coverage rate.

Streamlined contract management, consolidating agreements and reducing discrepancies.

Produced quarterly assessments and KPI reports, supporting sales forecasting.

Strengthened customer retention by resolving pain points and leading action plans.

Technical Consultant, Independent Contractor, Paducah, KY

January 2009 – Pre

Provided network analysis and systems integration to optimize performance.

Developed custom GUIs/APIs to enhance user experience and functionality.

Education & Certifications

AAS in Business Information Service, DeVry University

AAS in Business Management, Atlantic International University

Data Collection and Cleaning

Database Administration

Business Analytics

Data Analysis

Analytics

Microsoft Excel

Management

Integration

Trend Analysis

Power BI

Inventory Management

Tableau

Operations

Information Technology

Microsoft PowerPoint

Service Now

Salesforce

Technical Support

Microsoft SharePoint

Microsoft Access

Microsoft Windows

Network Analysis

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