Customer Service Sales Representative

Maria E. Rodriguez

**** * ******** ***, *** F, Chicago IL 60640 939-***-**** *******.***@*****.***

Objective

Dedicated candidate with 10 years of customer service experience and 1 year in general labor experience. Currently looking to join a team of dedicated individuals and have opportunity to demonstrate skills.

Skills & Abilities

Work effectively in team settings and individually

Fast learner

Fluent Languages: Spanish

Attentive & Organized

Strong time management

Self- directed and motivated

Work History

Staff Management- Chicago, IL October of 2019 - April 2020

Mailroom Sorter

Responsible for sorting and organizing warehouse work station.

Carried mail sacks and boxes to designated work station.

Received incoming mail bins and sorted mail into trays for processing.

Prepared mail for distribution through correct categorization and labeling.

Scanned premade labels and organized mail and packages according to appropriate airplane lane for departure. On an average of 10+ pounds of mail was sent out to destination.

Report production or quality issues to Supervisor, Quality Control and/or Lead.

National Lumber – Adjuntas, PR June 2008- November 2018

Sales Representative

Provided excellent customer service by greeting all customers and responding to questions.

Greeted customers entering the establishment and created an inviting environment for all.

Assigned to work the showroom for ceramics department.

Handled customer sales.

Maintained weekly inventory and work area organized.

Responsible for maintaining communication with suppliers.

Education & Certifications

UIC Fast Bilingual Literacy – Chicago, IL

ESL & Computer Literacy Classes; January 2021- Present

Instituto de Banca y Comercio – Ponce, PR Executive Secretary and Technology Certificate; April 2007

Bethzaida Velazquez - Ponce, PR

High School Diploma

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