Care Coordinator Front Desk

*.Personal Information

. Name: Anita Christina Thomas

. Phone Number: 240-***-****

. Email: ***************@*******.***

. Location: Laurel, MD

2.Professional Summary

Dedicated and hardworking front desk professional with 2 and a half years of experience in medical office administration, patient services and appointment scheduling. Skilled in managing front desk operations, verifying insurance, and maintaining patient confidentiality in compliance with HPAA regulations. Known for excellent communication, multitasking, and customer service skills, ensuring a smooth and welcoming experience for patients and staff alike.

3.Work experience

Job Title: Medical Assistant/Patient care coordinator

Company Name: Prime Care Medicine

Location: 10750 Columbia Pike Suit 320, Silver Spring MD 20901

Dates: June 2025- July 2025

Job Title: Patient Care coordinator

Graham Therapy and Fitness

4948 St. Elmo Avenue, # 206, Bethesda, MD- 20814

Date: Jan 2023-May 2025

Key responsibilities and achievements:

Greeted and checked in an average of 30 patients daily, ensuring a professional and friendly first point of contact. Scheduling patient appointments, follow-ups, and specialist referrals efficiently using ECW (EMR- software). Recognized for maintaining a calm and organized presence in a fast-paced clinical environment.

4.Education

College educated-BA in Social Sciences (Lady Doak College- India)

Diploma career course in medical transcription (Pensacola State College-Pennsylvania)

5.Skills

Patient Care Coordinator

Appointment Management

Records Maintenance

Call Management

Medical Staff Co-ordination

Greeting Communication

Problem-Solving.

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