Automation Engineer C#

Mike Hicks

************@*****.*** • 719-***-****

LinkedIn • Peyton, CO 80831

Professional Summary

Accomplished and results-driven senior test automation engineer with over 10 years of experience in designing, developing, and maintaining robust automated testing frameworks. Proven expertise in C#, Playwright, Selenium, and API automation with a strong foundation in software engineering and full lifecycle development. Adept at building automation solutions from the ground up, collaborating with cross-functional teams in Agile environments, and driving continuous quality improvements. Demonstrated ability to identify and resolve complex issues, streamline QA processes, and accelerate release cycles. Passionate about delivering reliable, high-quality software through innovative testing strategies and best practices.

Technical Proficiencies

Programming Languages: C#, SQL, HTML

Automation Tools & Frameworks: Playwright, Selenium, NUnit, XUnit

Testing Types: UI Automation, API Automation, QA

Development Methodologies: Agile & Waterfall Software Development

Other Tools: Visual Studio, Git, OOP, Rally, Page Object Model, Postman, Swagger

Career Experience

Senior Automation Engineer at BI, Boulder, CO

August 2021 — Present

Design, implement, and maintain scalable automated test scripts for new feature releases, reducing manual QA effort and enhancing deployment reliability. Develop and execute QA test cases, scripts, and procedures, ensuring consistent software performance across releases and minimizing production defects. Collaborate cross-functionally with developers and product owners to align automation strategies with product functionality and release cycles, improving time-to-market. Lead root cause analysis efforts, debugging complex code and configuration issues using logs and diagnostics. Direct and implement test automation frameworks covering end-to-end testing, regression testing, smoke testing, and other automated test types to ensure application reliability, performance, and quality.

●Built a custom Test Automation framework from the ground up using C# and Playwright, accelerating test development and increasing test coverage.

●Identified technical issues during testing phases, enabling early mitigation and preventing downstream development delays.

●Standardized QA best practices and quality thresholds, contributing to robust continuous integration and deployment (CI/CD) pipeline.

●Championed the automation strategy, built and trained the entire test automation team, mentored junior engineers, and fostered a culture of quality and test-driven development.

Software QA Engineer at CTA, Ridgecrest, CA

October 2018 — August 2021

Developed and executed QA test cases and automation scripts, ensuring comprehensive functional coverage and smooth in-project deployment cycles. Performed in-depth software testing and validation, enhancing system reliability and aligning with project-specific performance goals. Collaborated closely with developers and product stakeholders to remain aligned with evolving product requirements and feature enhancements.

●Designed and implemented a robust Test Automation framework from scratch using C# and Selenium, enabling consistent regression testing and reducing manual QA effort.

●Created automated test suites to support agile software releases, improving test accuracy and minimizing post-deployment defects.

●Diagnosed and resolved software issues by analyzing configuration files/logs, cutting average debug time and streamlining issue resolution.

Web Developer at CTA, Ridgecrest, CA

May 2012 — October 2018

Utilized debugging tools like Chrome DevTools to identify and resolve performance issues. Collaborated with stakeholders to streamline business operations, integrating web features that supported workflow automation and improved user experiences.

●Developed and maintained responsive web applications using ASP.NET, C#, HTML, JavaScript, and jQuery, delivering high-performing, user-friendly solutions aligned with business goals.

●Translated design mockups into fully functional websites, optimizing layout, interactivity, and accessibility across platforms and devices.

●Implemented front-end and back-end best practices, ensuring scalable code and improving load times and user engagement.

●Ensured cross-browser compatibility and presentation consistency across Chrome, Safari, Firefox, and other major browsers.

Education

Bachelor's Degree in Software Engineering, March 2012

University of Phoenix - Phoenix, AZ

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