Customer Service, Quality Control

Andrew B. Hightower

*** **** **, **** *******, LA 70601

337-***-**** ***************@*****.***

SUMMARY

A dedicated, energetic, result driven professional. Highly motivated and personable with the ability to lead, inspire, and achieve goals. A strong team player with a personal goal and focus of being recognized as an asset to a company. Demonstrated areas of expertise include: Client Relations Customer Service Self-Starter Observation Skills Communication Team Management Goal Setting Compliance Analytical Skills Policy & Procedures Problem Solving Master Brewer Leadership Skills Quality Control Organizational Skills PROFESSIONAL EXPERIENCE

Crying Eagle Brewing Company November 2020-August 2022 Crying Eagle Brewing is a world-class microbrewery offering a wide range of craft beer styles and fantastic southern food. We have entertainment daily and engaging tours for those looking to broaden their beer knowledge.

• Production Manager

• Maintenance

• Cleaning Kegs, Fermenters & Bright Tanks

• Events

Flower Of Life San Clemente, CA November 2016-October 2018/August 2019-August 2020 Flower of Life CBD is a family owned and operated company. We strive to provide only the highest quality products using organic and natural ingredients infused with both Full Spectrum CBD Oil, as well as 99.9% hemp CBD. Our products are safe and effective for daily use for overall health and wellness. We hope that you love these products as much as we do, and experience the healing effects on the mind, body, and soul.

• Gummy Bear Production

• Packaging

• Cartridge filling

• Events

Left Coast Brewing, San Clemente, CA October 2018-August 2019 Left Coast Brewing Company is family owned and operated in the iconic surf side town of San Clemente, California. The independent brewery began its craft back in 2004. With a slew of 23+ awards under their belt, the brewery has grown to 11,000 barrels and counting. Left Coast prides itself on its commitment to quality and constantly strives to find premium ingredients to achieve the the perfect balance of aroma and flavor. The family and brewers that comprise Left Coast are passionate about the art and craft of brewing and seek to invent recipes that they not only love drinking but love sharing. Ingredients, technique and passion poured into every pint, that is the Left Coast way.

• Packaging Cans (Wild Goose), Bottles (Maheen), Kegs

• Dry Hopping

• Cleaning Kegs, Fermenters & Bright Tanks

• Preparing orders for distributors & loading

• Labeling Bottles on Labeling Machine

• Pulled Orders

Shannon Brewing, Nov 2015 - Nov 2016

Assistant Cellerman and Assistant Brewer Keller TX Our award-winning beer is brewed right here in Keller, Texas. You can find our beer from Amarillo to San Antonio. All our beer is fire-brewed with the best stuff on earth: pure Texas spring water, whole grain, whole flower hops and a whole lotta love! Paramount to our all- natural commitment is our multi-step fire-brewed process.

• Assisted in double brew days

• CIP everything

• Running Canning line

• Pitch Yeast

• Transfers/Carbing Beer & Carb test

• Milling/Graining out after Transfer from Mash turn to boil kettle

• Dry hopping/fry spicing

• Barrel aging seasonal brews

• Gravity readings

• Checking yeast viability

• events

EDUCATION

Eastfield College, Mesquite Tx

Journeyman Brewing Program 6 weeks 2015

Since 1970, Dallas College Eastfield Campus has provided excellence in teaching and learning to the residents of Mesquite, Garland, southeast Dallas County and the surrounding communities.

• 12 Intern days total for the Breweries-Rabbit Hole, Shannon Brewing Company, Grapevine, Rahr and Sons, Martin House, Twin Peaks, Texas Ale Project, & Community

• 18 Classroom Days of Book Work & Test

Peter Mccoy Pop-up class in Los Angelas 2 Day Extensive Class 2018

• Mushroom Class for Cultivating,

• Cloning

• Substrate Sterilization and Pasteurizing

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