Dental Assistant Customer Service

Angelia Moore

**** ******* ***, **********, ** • 205-***-**** • ***************@*****.***

Customer service

Over 20 years of dental assisting experience. Skilled in ordering supplies, setting up procedures, and making temporaries including bridge temps. Proficient in assisting with restorative procedures. Experienced in handling customer inquiries and incoming calls. Able to transition to a customer-first role in dental office in 8 weeks.

WORK EXPERIENCE

Dr. Christopher McCallum 01/2005 - Present

Dental Assistant Hoover, AL

• Responsible for assisting the dentist

• Responsible for ordering supplies, setting up procedures

• Responsible for making temporaries including bridge temps UAB 01/2002 - Present

Dental Assistant Birmingham, AL

• Worked in every department

• Love working in Oral Surgery with Ms Shelly

• Took vitals and monitored patients before, during, and after surgery with sedation Dr. E. C. Perry 01/2002 - Present

Dental Assistant/Assistant Office Manager Fultondale, AL

• Responsible for taking x-rays

• Responsible for assisting the dentist

First Choice Dental Temps 01/2000 - Present

Dental Assistant/Receptionist Centerpoint, AL

• Duties include temping for different dentists around the state

• Worked in Oral Surgery, Pediatric, Perio, Prostodontist, and Endo

• Responsible for assisting the dentist with dental procedures, making temporaries, taking x-rays, pouring models, and making bleaching trays

Dr. Swicord 01/2000 - Present

Dental Assistant Birmingham, AL

• Duties include office work

• Responsible for working with insurance claims and E.O.B.'s

• Responsible for collections and unpaid balances

• Experienced with answering multi-line phones

• Assisting three different dentists

• Responsible for ordering supplies

• Responsible for ensuring bank deposits were made in a timely manner Dr. Ritchie Wilson 01/2007 - 02/2009

Dental Assistant Gardendale, AL

• Duties included making temporaries such as crowns and temporary bridges, ordering supplies, making x-rays

• Restorative procedures

EDUCATION

in Phlebotomist

Northwest • GPA: 3.8 Birmingham • 04/2025 - 05/2025 Dental Assistant

UAB Birmingham, AL • 02/2025

CERTIFICATIONS

Degree in Phlebotomy 04/2025 - 06/2025

VOLUNTEERING & LEADERSHIP

Gardendale soccer club 07/2024 - 12/2024

Soccer coach Gardendale, AL

Soccer coach 08/2024 - 12/2024

Gardendale district Gardendale, AL

PUBLICATIONS

Na

SKILLS

Clinical Support, CPR, Customer Service, Dental Radiography, Dental Records, First Aid, HIPAA Compliance, Infection Control, Insurance Billing, Inventory Management, Office Administration, Oral Surgery, OSHA Regulations, Patient Care, Patient Scheduling, Sterilization, Team Collaboration, Time Management, X-ray Processing

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