Case Management Data Entry

Jenny Aghomo

**** *. ***** **., ********, VA ****0

804-***-**** ️ *******@*****.***

Professional Summary

Compassionate and community-driven professional with over 5 years of experience providing case management, volunteer coordination, and client advocacy across nonprofit and public service sectors. Skilled in conducting home and phone assessments, managing client care plans, and connecting individuals to essential resources. Known for empathy, cultural sensitivity, and strategic coordination in support of vulnerable populations including refugees, people with disabilities, and seniors.

Core Competencies

Case Management & Referrals Documentation & Record Keeping

Community Resource Navigation Interpersonal Communication

Microsoft (Word, Excel, Outlook) Data entry & file management

Home & Phone Assessments Volunteer recruitment & coordination

Cultural Responsiveness Nutrition risk and food insecurity screening

Commonwealth Catholic Charities – Henrico, VA

Education & Volunteer Coordinator, Refugee Resettlement

May 2022 – Present

Delivered personalized assessments for refugee clients through home visits and interviews

Designed and facilitated ESL curriculum with three instructional levels, increasing attendance by 30%

Coordinated over 25 volunteers, streamlining support for education, transportation, and mentoring

Maintained accurate case notes, records and collaborated across service teams for holistic client care

Ambassadors Outreach Service – Richmond, VA

Transportation Supervisor

Jan 2020 – Apr 2022

Trained and supervised staff transporting disabled clients, ensuring safe and timely service

Managed client cases and communicated with insurance providers to maintain coverage continuity

Leadership & Advocacy Roles

Richmond Forward – Richmond, VA

Community Organizer

Sep 2018 – Jun 2020

Facilitated local policy forums and voter mobilization events

Richmond Behavioral Health Authority – Richmond, VA

Board Member

Jul 2022 – Jun 2025

Voted on policies affecting mental health services; collaborated with staff to expand support programs

Richmond Public Schools – Superintendent’s Office

Political Action Committee Member

Aug 2018 – Jun 2021

Represented district leadership in community meetings and policy discussions

School Board Candidate – RPS, 5th District

May 2020 – Oct 2020

Spearheaded campaign outreach, financial management, and public forums

Education & Certifications

Working on my bachelor's degree –Human Services –Liberty University

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