Administrative Support Associate

PETER J. BUCHANAN

* ****** ******** ** *, Albany, NY 12210

*********@*****.*** 518-***-****

PROFESSIONAL EXPERIENCE

Albany Medical Center Hospital

** *** ******** ******, ******, NY 12208

Administrative Support Associate (ASA 7) January 2020 – July 2025

● Scanned patient information into EDM and EPIC databases.

● Prepared and organized patient charts.

● Processed and scanned emergency department (ED) records and loose lab documents.

Administrative Support Associate (ASA 7) January 2000 – June 2011

● Filed patient charts and maintained records.

● Answered phone inquiries and provided medical record numbers (MRNs) as needed.

Administrative Support Associate (ASA 6) June 1998 – June 2011

● Managed release of information (ROI) requests.

● Prepared and processed subpoenas for medical records.

● Handled data entry, processed payments, and retrieved charts for reviews. Administrative Support Associate (ASA 5) July 1995 – June 1998

● Copied and distributed medical records for patients and insurance requests. KEY SKILLS

● Medical Records Management

● Data Entry (EPIC, EDM)

● HIPAA Compliance

● Customer Service & Phone Etiquette

● Document Scanning & Filing

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