Analyst/Auditor
Resume:
Dedicated and detail-oriented Night Auditor with over 10 years of experience in customer
service, auditing, and administrative support. Skilled at balancing nightly financial reports, resolving discrepancies, and ensuring smooth overnight operations. Recognized for professionalism under pressure, strong organizational skills, and delivering excellent guest service. Bilingual in English and Spanish, with proven ability to communicate effectively and build positive guest experiences.Native to Colorado Springs knowledge of all the tourist spots plus the small more intimate places not everyone knows about, with all this new traffic and construction I can help guests navigate thru the back roads to assure a safe and stress free experience while at Vail Resorts.
Employment history
Oct 2023 - Apr 2024
Night Auditor
Quality Inn at Colorado Springs, CO
• Performed nightly audits, balanced accounts, and generated accurate financial and occupancy reports.
• Managed guest check-ins, check-outs, reservations, and special requests with efficiency and professionalism.
• Handled late-night guest issues, ensuring safety, comfort, and excellent service standards.
• Maintained accurate records of transactions, invoices, and cash handling.
• Supported hotel management by preparing daily financial summaries and reconciling discrepancies.
• Ensured front desk and lobby remained clean, welcoming, and secure during overnight hours. Apr 2016 - Present
Bilingual Interpreter (Legal/Medical)
Self-Employed at Colorado Springs, CO
• Provided legal and medical interpretation services with confidentiality and professionalism.
• Delivered accurate real-time translations, maintaining tone and intent.
• Supported clients in high-stakes environments, ensuring clear communication. Apr 2011 - Apr 2016
Lead Maintenance Technician
City of Colorado Springs at Colorado Springs, CO
May 2009 - May 2011
Park and Recreation Technician
City of Colorado Springs at Colorado Springs, CO
Jun 2006 - Aug 2009
Heavy Equipment Operator
P&L Scrap Iron & Metal at Colorado Springs, CO
Education
Hotel Auditor General Training, Breakfast Ambassador, Auditing Choice University Online
Cosmetology
International Beauty Academy
2008
High School Diploma
Falcon High School at Peyton, CO
Led inspections, resolving issues to boost operational efficiency and service quality. Trained junior staff, enhancing team skills and fostering a collaborative environment. Managed night shift operations, ensuring seamless transitions for day crew. Oversaw inventory, maintaining supply levels for uninterrupted operations. Streamlined record keeping, improving accuracy and accessibility of maintenance data. Miranda
Lujan-Valle
11880 Old England Dr., Colorado Springs,
US, 80908
*************@*****.***
Skills
Nightly Financial Audits
Guest Registration
Conflict Resolution
Data Entry
Inventory Management
Communication
Task Prioritization
Knowledge of the City and Roads
Languages
English
Spanish
Experienced
Experienced
Skillful
Skillful
Expert
Skillful
Expert
Native
Highly proficient
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