Customer Service Representative

DEWAYNE HARVEY

SUMMARY

Results-driven and charismatic professional with extensive experience in

customer service, event hosting, brand promotion, and live production support. Recognized for delivering high energy, professionalism, and a strong presence at events. Skilled in front-facing roles and behind-the-scenes logistics, including audiovisual setup, lighting, and sound systems. Proven ability to manage and execute diverse events such as corporate functions, charity events, weddings, concerts, and conventions across the U.S., Canada, Australia, and Hawaii. Seeking to leverage my diverse talents and establish a personal brand in the entertainment and service industry. EXPERIENCE

Freelance Host / DJ / Brand Ambassador, Current - Current Various Locations

Valet Customer Service Attendant, 02/2024 - 09/2024 Las Vegas Parking

Catering Service Coordinator / Banquet Captain, 02/2022 - 10/2023 Private Events - Phoenix, USA

CONTACT

Address: North Las Vegas, NV 89086

Phone: +1-702-***-****

Email: *************@*****.***

SKILLS

• Company Overview: International

Hosted and emceed events including concerts, nightclub parties, bridal showers, and fundraisers.

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Delivered engaging on-mic presence, building crowd participation and enhancing atmosphere.

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Worked internationally in Australia, Canada, Hawaii, and throughout the U.S.

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Supported setup and operation of PA systems, sound checks, and lighting for live shows.

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• International

Managed and coordinated catering services for private functions, weddings, and corporate events.

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• Supervised banquet staff to ensure high-quality food and service delivery.

• Assisted with event setup, breakdown, and client satisfaction.

• Customer Service & Guest Relations

• Public Speaking & Live Hosting

• Audiovisual & PA System Setup

• Trade Show & Convention Support

• Event Coordination & Planning

• Promotional Marketing & Branding

• DJ & Emcee Services

• Team Supervision & Banquet Service

• Conflict Resolution & Negotiation

Customer Service Representative / Event Specialist, 04/2018 - 03/2020 Las Vegas Sands Corp. - Las Vegas, USA

Customer Service Representative & Convention Services, 04/2010 - 07/2015 Eastridge Employment

Customer Service Associate & Time Share Processor, 01/2002 - 01/2008 Jockey Club Hotel

Assistant Manager, Customer Service & Associate, Merchandise Pick-up Department, 02/1995 - 12/2000

Sears Roebuck Store

EDUCATION AND TRAINING

High School Diploma, 01/1988

Rancho High School - Las Vegas, NV

REFERENCES

Available upon request.

WORK AUTHORIZATION

Authorized to work in the U.S. for any employer

WILLING TO RELOCATE

• Provided DJ/MC services and live hosting for specialty events. Represented the company at trade shows, conventions, and marketing campaigns.

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Assisted with badge registration, attendee check-in, and promotional giveaways.

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• Provided setup and coordination for banquets and special events.

• Worked as brand ambassador and guest services team member. Supported audiovisual and lighting setups for corporate and entertainment events.

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• Graduated: 1988

Award: Employee of the Month for Excellent Attendance and Customer Service

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• San Diego, CA

• Austin, TX

• Chandler, AZ

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